Austin Tenants’ Council / Housing Discrimination Against the Deaf
The Austin Tenants’ Council has a grant from the U.S. Department of Housing and Urban Development to do testing (“secret shopping”) when we receive complaints of housing discrimination.
Over the next year, we are doing a special testing project where we need deaf individuals and hearing individuals who can sign to volunteer as testers (“secret shoppers”). The deaf testers will contact an apartment complex using a relay service to test the customer service (Does the complex hang up when they hear it’s a relay call? Are they unwilling to answer questions using relay? Etc.).
To get involved, you must attend a 90-minute training at the ATC office (1640 East 2nd Street). We will have an interpreter at the training.
The training will be held in a few months.