Job Opportunity: Scheduler- Interpreting Services – San Antonio

san-antonio-interpreters-job-opening-scheduler

Scheduler- Interpreting Services (San Antonio)

San Antonio Interpreters are looking to hire a full-time scheduler to work Monday – Friday.

Duties:

• Receive and process requests from clients via phone, fax, and online
• Contact and assign interpreters to future appointments
• Work closely with client staff for confirmation, changes, and cancellations
• Confirm with interpreters a day before the appointment
• Maintain accurate record of requests and cancellations in the central database
• Develop and cultivate positive relationship with clinic staff and interpreters
• Work closely with Operations Director to keep an up-to-date interpreter and client record
• Handle multiple phone lines for company divisions
• General office duties
• Other duties as assigned

Qualifications:

• 3-5 years of experience in call centers or customer service handling phone calls
• Some college education- Preferred
• Able to type at least 50 WPM
• Proficient with Word, Excel, and other MS Office programs
• Detail-oriented and organized
• Able to work in a fast-paced environment
• Pleasant, customer-oriented personality a must

Job Type: Full-time

Required education:

• High school or equivalent

Experience required:

• Call centers: 1 year

Apply online at

https://recruit.zohopublic.com/recruit/Portal.na?iframe=false&digest=RQQlyzrTwAgG3UkroWEXShgRJL8D8YLuS1n2VIhxkr8-

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