{"id":12516,"date":"2010-12-03T11:48:12","date_gmt":"2010-12-03T16:48:12","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=12516"},"modified":"2010-12-03T12:29:00","modified_gmt":"2010-12-03T17:29:00","slug":"deaf-austinites-say-police-cant-seem-to-listen-to-reason","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2010\/12\/03\/deaf-austinites-say-police-cant-seem-to-listen-to-reason\/","title":{"rendered":"Deaf Austinites say police can&#8217;t seem to listen to reason"},"content":{"rendered":"<p><strong>Tone Deaf<\/strong><\/p>\n<p><strong>Deaf Austinites say police can&#8217;t seem to listen to reason<\/strong><\/p>\n<p><em>Note: To view pictures and videos, please click website link below.<\/em><\/p>\n<p>BY JORDAN SMITH<\/p>\n<p>Esther Valdez is deaf.<\/p>\n<p>That explains some, but not all, of what happened to her on June 16, 2009.<br \/>\nIn the simplest terms, the 24-year-old found herself in trouble with the<br \/>\nAustin Police Department \u2013 booked into jail for resisting arrest, a charge<br \/>\npunishable by up to a year in jail \u2013 because she could not hear Officer<br \/>\nSteven Willis yelling at her to stop as she walked along a North Austin<br \/>\nsidewalk with her girlfriend, Ceci Bermudez.<\/p>\n<p>It was just before 6pm on a hot June evening when trouble found Valdez, who<br \/>\nhas been deaf since birth; she can detect some sounds with the help of a<br \/>\nhearing aid, but its battery was not working on June 16. Valdez and<br \/>\nBermudez, who is hearing, were walking to the grocery store from their<br \/>\napartment. Rush hour traffic buzzed by in both directions along Metric<br \/>\nBoulevard as they walked south along the sidewalk, but the two women barely<br \/>\nnoticed because they were engaged in an intense, personal conversation<br \/>\ncarried on in sign language.<\/p>\n<p>Their intensity apparently caught Willis&#8217; attention as he rolled up on the<br \/>\nwomen in his patrol car. According to his report of the incident, he first<br \/>\nsaw the pair roughly a half-hour earlier, as he drove to get gas. &#8220;I<br \/>\nobserved that the two were walking but it seemed that they were having a<br \/>\nheated discussion as I observed them emoting with their hands while speaking<br \/>\nto one another,&#8221; he wrote. As he drove back in the opposite direction along<br \/>\nthat same route, Willis again saw the two women. But now, he wrote in his<br \/>\nreport, the two were actually fighting: &#8220;This time I observed that they were<br \/>\nphysically struggling with one another,&#8221; he wrote. &#8220;I saw them both pulling<br \/>\nand grabbing at each other&#8217;s arms. I saw that they had gone from talking to<br \/>\na physical disturbance.&#8221;<\/p>\n<p>According to Willis, the women spotted him when he made a U-turn in his car<br \/>\nto come up behind them. They immediately stopped fighting and just &#8220;stood<br \/>\nthere facing each other,&#8221; he wrote. When he got out of his car and headed<br \/>\ntoward them, they &#8220;began walking away from me at a fast pace.&#8221; He yelled for<br \/>\nthem to stop, but they didn&#8217;t; Willis had to run, he wrote, to catch up with<br \/>\nthem and &#8220;had to grab Valdez by her arm in order to get them to stop.&#8221;<br \/>\nAlthough he notes that Bermudez &#8220;immediately&#8221; told him that Valdez is<br \/>\n&#8220;hearing impaired,&#8221; that apparently did not affect how he proceeded. &#8220;I saw<br \/>\nthat Valdez had a hearing aid,&#8221; he wrote, &#8220;and could in fact carry on a<br \/>\nconversation with me.&#8221;<\/p>\n<p>Willis also decided that what he&#8217;d seen of their conversation had nothing to<br \/>\ndo with Valdez&#8217;s inability to hear. &#8220;Bermudez and Valdez were not using sign<br \/>\nwhen I saw them arguing and were not using sign to communicate with me,&#8221; he<br \/>\nwrote. How he arrived at that conclusion isn&#8217;t clear.<\/p>\n<p>Willis&#8217; report lays out the basics of the rest of the encounter, as he<br \/>\nperceived it. Bermudez was hearing, he noted, so there was no reason that<br \/>\nshe didn&#8217;t stop walking when told; Valdez supposedly told him not to touch<br \/>\nher and that the pair didn&#8217;t have to stop if they didn&#8217;t want to. Willis<br \/>\nasked the couple what was happening, and they told him they were just<br \/>\ntalking and walking. He told them he saw them &#8220;grabbing&#8221; each other, which<br \/>\nBermudez denied. While he was talking with Bermudez, Valdez began texting<br \/>\nher mother on her cell phone; Willis took the phone, put it down, and<br \/>\ncontinued talking to Bermudez. Valdez picked up her phone and started<br \/>\nwalking away; Willis yelled at her to stop, but she kept walking. He told<br \/>\nher to put her hands behind her back so he could cuff her; she didn&#8217;t comply<br \/>\nand tried to pull away from him. He wrestled Valdez to the sidewalk.<br \/>\nAccording to Willis, Bermudez began &#8220;pulling at my hands and arms&#8221; to get<br \/>\nhim off Valdez. Eventually a second officer, Teressa Graves, arrived on the<br \/>\nscene, and the officers arrested both Valdez and Bermudez and sequestered<br \/>\nthem in separate police cars, eventually taking both to the Downtown jail.<\/p>\n<p>On its face, the encounter might appear mundane, even routine: Cop stops to<br \/>\ncheck welfare of couple; couple is belligerent; cop tries to subdue them,<br \/>\nand they fight; couple goes to jail.<\/p>\n<p>Ineffective Communication<\/p>\n<p>The main difficulty with calling this encounter &#8220;routine,&#8221; however, is that<br \/>\nValdez had no idea what was happening. She didn&#8217;t understand why Willis<br \/>\npursued her and Bermudez in the first place, she didn&#8217;t understand why she<br \/>\nwasn&#8217;t free to text her mother or to walk away from him while he was talking<br \/>\nwith Bermudez, and she didn&#8217;t understand why Willis was grabbing at her and<br \/>\ntrying to cuff her.<\/p>\n<p>And not once during what became a three-hour encounter with APD did any one<br \/>\nof the officers at the scene \u2013 in all there were three, including a<br \/>\nsupervisor (an EMS crew was also called to check out Valdez, who was scraped<br \/>\nand limping after being forced to the ground by Willis) \u2013 attempt to<br \/>\ncommunicate with Valdez in any meaningful way. Instead, as the police video<br \/>\nreflects, they merely raised their voices and repeated the same commands<br \/>\nmultiple times \u2013 as if speaking louder would somehow cure Valdez&#8217;s deafness.<br \/>\nIt seems that because Valdez, who attended mainstream public schools, has<br \/>\nlearned to &#8220;vocalize&#8221; fairly well, the officers completely disregarded her<br \/>\ndisability. In fact, when Willis cuffed Valdez, he did so with her hands<br \/>\nbehind her back, which effectively ended any opportunity for her to<br \/>\ncommunicate with him by signing or writing notes.<\/p>\n<p>Unfortunately, Valdez&#8217;s experience is not unique among Austin&#8217;s sizable deaf<br \/>\npopulation \u2013 nor is it particularly unique among the nation&#8217;s estimated 1<br \/>\nmillion deaf people. (According to Gallaudet University, the nation&#8217;s<br \/>\npremier educational institution for the deaf, there are also roughly 8<br \/>\nmillion Americans who are hard of hearing.) Advocates in Austin and<br \/>\nelsewhere describe an ongoing problem of communication between deaf people<br \/>\nand the police, even though the Americans With Disabilities Act makes it<br \/>\nclear that police have a duty to provide effective communication to people<br \/>\nwith disabilities in the populations they serve.<\/p>\n<p>&#8220;The general standard in dealing with deaf\/[hard of hearing] individuals for<br \/>\nAPD, as well as other [police departments], is that they must provide<br \/>\neffective communication pursuant to Title II of the [ADA],&#8221; Faye Kuo, an<br \/>\nattorney who has handled numerous ADA-related lawsuits and who is also deaf,<br \/>\ntold the Chronicle. &#8220;Effective communication is not always easy to define in<br \/>\ngeneral, since what might be effective for one person may not be effective<br \/>\nfor another. So effectiveness is determined on a case-by-case basis.&#8221;<\/p>\n<p>Austin has become a major city for deaf residents, in no small part because<br \/>\nof the reputation of the Texas School for the Deaf and the social service<br \/>\nand employment opportunities connected to the world-class educational<br \/>\nfacility on South Congress Avenue. Stacy Landry, program manager for the<br \/>\nTravis County Services for the Deaf and Hard of Hearing, estimates that<br \/>\nAustin is home to roughly 50,000-60,000 deaf people. Nevertheless, problems<br \/>\nwith police remain commonplace and even expected by deaf people. &#8220;That&#8217;s<br \/>\nnothing new to the deaf community,&#8221; says Paul Rutowski, president of the<br \/>\nTexas Association of the Deaf. &#8220;Police think every deaf person has some<br \/>\nlevel of speech skills. That&#8217;s not true.&#8221;<\/p>\n<p>Yet the APD has a written policy that outlines specifically what officers<br \/>\nare supposed to do during encounters with deaf residents. The problem, say<br \/>\nmany folks active in the deaf community, is that no one seems to be<br \/>\nfollowing that policy \u2013 and, by extension, the requirements of the ADA.<br \/>\nLandry says she&#8217;s worked with APD to try to ensure that officers have the<br \/>\ntraining necessary to deal well with deaf residents, so she knows APD has a<br \/>\npolicy \u2013 though she&#8217;s never known the specifics, she says. &#8220;I don&#8217;t care<br \/>\nwhat the policy is,&#8221; she says, &#8220;because it&#8217;s pretty clear that nobody there<br \/>\nknows what the policy is.&#8221;<\/p>\n<p>And if the police aren&#8217;t following their own policy, it follows that it is<br \/>\nonly a question of when another encounter between police and a deaf resident<br \/>\nwill take a negative turn, says attorney Alexandra Gauthier, who was<br \/>\nappointed to handle Valdez&#8217;s case. It took more than a year for the charge<br \/>\nagainst her to be dismissed \u2013 that finally happened in late August, &#8220;in the<br \/>\ninterest of justice,&#8221; according to the official dismissal form. In the<br \/>\naftermath, however, Valdez has acquired a fear of police; she says the June<br \/>\n2009 incident with Willis, Graves, and their supervisor, Sgt. Alfred Trejo,<br \/>\nwas &#8220;the first time I&#8217;d ever talked to a cop.&#8221;<\/p>\n<p>Policy and Discretion<\/p>\n<p>The APD policy covering what officers are required to do when involved in<br \/>\nsituations with residents who are deaf or hard-of-hearing \u2013 in effect since<br \/>\nearly 2000 \u2013 is fairly straightforward. In most traffic situations, for<br \/>\nexample, the policy says that interpreters are rarely necessary. If a<br \/>\nhearing person would get a citation without needing to be questioned, then<br \/>\n&#8220;a person with a hearing impairment in the same situation does not need to<br \/>\nbe provided an interpreter,&#8221; reads the policy, unless, of course, the<br \/>\nofficer is &#8220;unable to convey the nature of the infraction.&#8221; In that case,<br \/>\nthe officer can decide whether to call an interpreter or &#8220;issue a warning<br \/>\nrather than a citation.&#8221;<\/p>\n<p>As an interaction between police and deaf citizens becomes more complex,<br \/>\nit&#8217;s increasingly likely that an interpreter is required. If an arrest is<br \/>\nimminent, police should call for an interpreter \u2013 available 24 hours a day,<br \/>\nwithin 30 minutes, under a contract the department holds with the nonprofit<br \/>\ncompany Communication Service for the Deaf \u2013 &#8220;if the officer is unable to<br \/>\nconvey the nature of the criminal charges.&#8221; If police need to interview a<br \/>\nperson to determine if there is probable cause that a law has been violated,<br \/>\nthe policy continues, &#8220;an interpreter must be provided if written<br \/>\ncommunication is ineffective.&#8221; If an officer cannot &#8220;wait until an<br \/>\ninterpreter arrives,&#8221; they&#8217;re told that for minor offenses they should<br \/>\n&#8220;postpone the interview and arrest until able to return to the scene with an<br \/>\ninterpreter.&#8221; For serious offenses, the policy instructs officers to<br \/>\n&#8220;contact a supervisor,&#8221; who will decide whether the officer should wait for<br \/>\nan interpreter. Finally, according to the policy, an interpreter &#8220;must be<br \/>\nprovided&#8221; before any police interrogation.<\/p>\n<p>Although the policy has been in place for a decade, local advocates say<br \/>\nthere are plenty of examples where it was simply ignored. The most notorious<br \/>\nis the Catfish Parlour incident, which took place June 30, 2000 \u2013 two months<br \/>\nafter the policy took effect. It involved a deaf-blind man, Richard Bell,<br \/>\nand his deaf wife, Joan. After a dispute with the manager over the lack of a<br \/>\nbraille menu, the manager knocked Richard down and then called police. When<br \/>\nAPD Officer Daniel Arizpe arrived, he did not provide an interpreter even<br \/>\nafter Joan repeatedly asked for one; instead, Arizpe used only his voice to<br \/>\ncommunicate that he intended to arrest Richard. Richard didn&#8217;t know what was<br \/>\nhappening \u2013 or even that Arizpe was a cop \u2013 and when Arizpe tried to arrest<br \/>\nhim, he bit the officer&#8217;s arm.<\/p>\n<p>No charges were ever filed against the Bells, and, two years later, the city<br \/>\nsettled a federal lawsuit brought under the ADA on their behalf by the Texas<br \/>\nCivil Rights Project. The city agreed to ensure that every APD officer<br \/>\nreceives at least four hours of training on dealing with individuals with<br \/>\ndisabilities, including the deaf and blind. (By contrast, the state&#8217;s<br \/>\npolice-licensing agency, the Texas Commission on Law Enforcement Officer<br \/>\nStandards and Education, does not require any specific training that covers<br \/>\nthe deaf or hard of hearing.)<\/p>\n<p>According to Officer Jane Pacifico, who handles APD&#8217;s cadet training related<br \/>\nto the hearing impaired, new officers are given eight hours of training on<br \/>\ndealing with deaf and hard-of-hearing residents (double what was called for<br \/>\nunder the Bell settlement), taught by employees of the Travis County<br \/>\nServices for the Deaf and Hard of Hearing. Moreover, says Lt. Darryl Jamail,<br \/>\ntraining supervisor, cadets are taught about all APD policies, including<br \/>\nthat which covers the provision of interpreter services. &#8220;All of the<br \/>\nofficers in the department are bound by policy,&#8221; he says.<\/p>\n<p>No policy can cover every possible situation that might arise, so the policy<br \/>\ncovering interpreters for the hearing impaired is written to provide<br \/>\nflexibility, outlining basic requirements and providing a guide to when and<br \/>\nhow officers may use discretion. In certain kinds of incidents, notes<br \/>\nPacifico, there might be no immediate need to call for an interpreter. Take,<br \/>\nfor example, a shoplifting case, she says, where there are witnesses and the<br \/>\nperson is caught with the merchandise. In that situation, it is likely that<br \/>\nthe suspect understands why he or she is being arrested, and it might be<br \/>\nmost practical to arrest the person and take him Downtown, where he&#8217;ll be<br \/>\nprovided with an interpreter after booking.<\/p>\n<p>&#8220;Looking through the policy,&#8221; says Jamail, &#8220;it is clear that a lot is left<br \/>\nup to the officer&#8217;s discretion.&#8221;<\/p>\n<p>Language and Culture<\/p>\n<p>On paper the policy looks reasonable \u2013 but serious communication problems<br \/>\npersist for deaf residents dealing with police. Amber D. Farrelly Elliott,<br \/>\nan Austin defense attorney, has testified in court as an expert on American<br \/>\nSign Language and deaf culture. She took her first class in ASL at 9 years<br \/>\nold and has been studying the language for 25 years. &#8220;I fell in love with it<br \/>\n&#8230; and with deaf people and deaf culture,&#8221; she says. After graduating from<br \/>\nlaw school last year, Elliott quickly made it onto the defense appointment<br \/>\nlist for Travis County&#8217;s misdemeanor courts, in large part because of her<br \/>\nability to communicate effectively with deaf clients. In just more than a<br \/>\nyear, she&#8217;s been appointed or hired to represent roughly 50 deaf clients.<br \/>\nAnd of those, she says, all but a very few have eventually had the charges<br \/>\nagainst them dismissed by county prosecutors, because the majority of the<br \/>\ncharges filed by police have been &#8220;based on misunderstanding or<br \/>\nmiscommunications,&#8221; she says, &#8220;one of those two issues. And it&#8217;s either<br \/>\ngoing to go back to language or to culture. Those are the main issues when<br \/>\ndealing with deaf clients.&#8221;<\/p>\n<p>In Valdez&#8217;s case, a complete lack of both communication and understanding<br \/>\nled to her arrest, says Elliott, who was brought into the case by Valdez&#8217;s<br \/>\nappointed attorney, Gauthier. Gauthier says that when she first met Valdez,<br \/>\nshe was still frightened and confused by what had happened. &#8220;It was very<br \/>\nclear that Esther didn&#8217;t understand what was going on or why she was in<br \/>\ntrouble, but she was very, very afraid,&#8221; Gauthier recently recalled. &#8220;With<br \/>\nthe arrest, with everything \u2013 every time she came to court she thought she<br \/>\nwas going to be arrested for something. It even took me a while to explain<br \/>\nthat I was her attorney.&#8221; With Elliott assisting, the communication was<br \/>\neasier \u2013 and it wasn&#8217;t long before both lawyers better understood why Valdez<br \/>\nseemed so traumatized.<\/p>\n<p>&#8220;The officer created the arrest situation by his behavior,&#8221; Gauthier said<br \/>\nbluntly. Indeed, although the written reports filed by Willis and by his<br \/>\nsupervisor, Trejo, appear fairly straightforward, they do not comport with<br \/>\nthe incident as captured on Willis&#8217; and Graves&#8217; in-car video cameras, the<br \/>\nlawyers say. &#8220;When I watched the tape, I was appalled \u2013 I literally cried<br \/>\nthe first time I watched it,&#8221; says Elliott. (Selections from the in-car<br \/>\nvideos are posted at the end of this story.)<\/p>\n<p>Incomprehension, Escalation<\/p>\n<p>The video of Valdez&#8217;s arrest is indeed difficult to watch. On the tape<br \/>\nWillis runs toward Valdez and Bermudez, who are walking along the sidewalk,<br \/>\nwhile yelling at the couple to stop. &#8220;I saw you putting hands on each<br \/>\nother,&#8221; he tells them. &#8220;We did nothing!&#8221; Bermudez protests.<\/p>\n<p>Things go rapidly downhill. Bermudez tells Willis that Valdez is deaf, but<br \/>\nhe is unimpressed. &#8220;She can comprehend what I am trying to tell her,&#8221; but is<br \/>\nwillfully ignoring him, he tells Bermudez. With Willis&#8217; attention on<br \/>\nBermudez, Valdez starts to walk away; Willis yells at Valdez&#8217;s back for her<br \/>\nto stop. &#8220;Hey! Hey!&#8221; he says and turns to grab her. &#8220;Put your hands behind<br \/>\nyour back!&#8221; he yells. He pushes her to the ground; she begins crying. &#8220;I&#8217;m<br \/>\ndeaf! I&#8217;m deaf!&#8221; she says. &#8220;Put your hands behind your back, now!&#8221; he<br \/>\nresponds, as she struggles to get free from underneath him. Although Willis<br \/>\nlater tells Trejo that Bermudez jumped on him and tried to pull him off<br \/>\nValdez, that is not how it appears on tape, although Bermudez does move in<br \/>\nclose to Willis as she pleads with him to get off Valdez. &#8220;Leave her alone!&#8221;<br \/>\nBermudez says.<\/p>\n<p>When Graves arrives on the scene some six minutes into the encounter,<br \/>\nValdez, who is weeping, tries to tell her what happened. &#8220;He attacked me!&#8221;<br \/>\nshe yells several times. By this time Valdez is inconsolable; crying and<br \/>\nwailing. But neither officer takes any visible steps to de-escalate the<br \/>\nsituation or to try to communicate with Valdez about what is happening.<br \/>\n&#8220;Stand up! Stand up!&#8221; Willis yells at her. A minute later, with Valdez on<br \/>\nher feet, still weeping and now limping, the officers take her to the back<br \/>\nof Willis&#8217; patrol car \u2013 she wails as Willis yells at her to &#8220;get in the<br \/>\ncar!&#8221;<\/p>\n<p>Valdez is in the car but still crying when Trejo arrives a minute later;<br \/>\ninstead of trying to facilitate communication, however, Trejo escalates the<br \/>\nencounter by pulling out a pepper-spray canister and holding it ready to<br \/>\nspray in Valdez&#8217;s face. &#8220;Listen up!&#8221; he yells at her. &#8220;Don&#8217;t move; don&#8217;t do<br \/>\nanything, or you&#8217;re going to get some of this!&#8221; Not surprisingly, Valdez<br \/>\ntakes the action as a threat and begins crying even louder.<\/p>\n<p>While Valdez is in the back of the car, still weeping, Willis gives Trejo<br \/>\nand Graves his version of what happened. &#8220;I know [that she&#8217;s deaf], but she<br \/>\nunderstands a lot; she can hear you,&#8221; he says. &#8220;She understands enough.&#8221;<br \/>\nValdez, naturally, disputes this. &#8220;I did not understand what was going on or<br \/>\nwhat the police were saying,&#8221; she told me through an interpreter.<\/p>\n<p>A National Problem<\/p>\n<p>To Gauthier and Elliott, the recorded episode is disturbing at best.<br \/>\n&#8220;Esther&#8217;s ability to communicate with anybody did not exist; no one took the<br \/>\ntime to make sure Esther could communicate with anybody,&#8221; Gauthier says.<br \/>\n&#8220;And calming her down by opening up the back of the police cruiser and<br \/>\nsticking a pepper-spray canister in her face? Again, not an effective way to<br \/>\ncommunicate with her. The lack of understanding of the need to communicate<br \/>\nwith her through an interpreter is unbelievable,&#8221; she continued. &#8220;There was<br \/>\nno attempt for the three hours that they were with her to communicate with<br \/>\nher.&#8221; APD officials declined to comment on the specifics of Valdez&#8217;s case.<br \/>\nContacted last week, Chief Art Acevedo said that he would review the Valdez<br \/>\narrest report and video and take &#8220;corrective action&#8221; if necessary.<\/p>\n<p>Unfortunately, says Elliott, Valdez&#8217;s experience is far from unique \u2013 the<br \/>\nproblem of communication between police and deaf people is a national issue<br \/>\nthat often bursts into headlines. In 2006, a nationally known deaf educator<br \/>\nand historian, Saint Paul College instructor Doug Bahl, was pulled over for<br \/>\na routine traffic stop in St. Paul, Minn.; he told the officer that he was<br \/>\ndeaf and asked to communicate in writing. The cop, &#8220;for whatever reason &#8230;<br \/>\ndecided that he would not use a pen and paper to communicate, and it just<br \/>\nsort of escalated,&#8221; says Rick Macpherson, Bahl&#8217;s attorney. The officer<br \/>\nreached into the car and sprayed Bahl with pepper spray then pulled him out<br \/>\nof the car and &#8220;beats and kicks him,&#8221; Macpherson said. The officer arrested<br \/>\nBahl, who now could neither hear nor see; Bahl was eventually transported to<br \/>\nthe hospital. The officer&#8217;s only explanation for his actions, Macpherson<br \/>\nsaid, was that he&#8217;d never been trained on how to communicate with the deaf.<br \/>\nWord of what happened to Bahl &#8220;went around the country &#8230; very quickly,&#8221;<br \/>\nMacpherson said.<\/p>\n<p>Earlier this year, video of a violent encounter between two deaf brothers<br \/>\nand several security guards outside a store in Los Angeles amassed more than<br \/>\n300,000 views on YouTube in the first 24 hours after it was posted, says<br \/>\nTexas Association of the Deaf President Rutowski. That video &#8220;was really<br \/>\nawful,&#8221; he says. On the video, security guards attack one brother whom they<br \/>\nsuspect of shoplifting, holding him on the ground while his brother<br \/>\nfrantically tries to explain that they have a receipt for their purchases.<br \/>\nDozens of people are milling around the outside of the store watching and<br \/>\nrecording the episode, but no one intervenes. &#8220;It was a big deal on the<br \/>\nnational news,&#8221; says Rutowski, but &#8220;that&#8217;s nothing new to the deaf<br \/>\ncommunity.&#8221;<\/p>\n<p>Nothing Has Changed<\/p>\n<p>Of all the deaf clients Elliott has represented, she can&#8217;t recall a single<br \/>\ncase in which police have actually requested a sign-language interpreter to<br \/>\ncome to the scene. &#8220;I think that&#8217;s pretty telling,&#8221; she says. &#8220;It says a<br \/>\ncouple of things to me: that the officers who are called to whatever scene<br \/>\nit is are unaware of their own policy to get an interpreter, or that they<br \/>\ndon&#8217;t care what the situation is. Perhaps there&#8217;s the idea that we&#8217;ll just<br \/>\narrest them now and let the court figure it out \u2013 I hate to say that.&#8221; But,<br \/>\nshe adds, the &#8220;beautiful thing about Austin and our very large deaf<br \/>\ncommunity is that we have the infrastructure set up, in place already, for<br \/>\nthe officers to get an interpreter to the scene, day or night, 24 hours a<br \/>\nday.&#8221; Travis County courts do not keep statistics on how many deaf<br \/>\ndefendants enter the criminal justice system, but Landry says that in 2009,<br \/>\nthe county provided 11,000 hours of interpretation services for all purposes<br \/>\n\u2013 including for the courts and jail.<\/p>\n<p>A comparable number is not available for the city, which contracts such<br \/>\nservices on a departmental basis. But for a sense of scale, according to<br \/>\nAPD, the department has contacted their contractor, Communication Service<br \/>\nfor the Deaf, to request an interpreter just 53 times this year. Many of<br \/>\nthose calls were for interrogations, says department spokesman Cpl. Scott<br \/>\nPerry. (Under Texas law, in order to be admissible in court, all statements<br \/>\nfrom deaf suspects made during a custodial interrogation must be facilitated<br \/>\nby a certified interpreter.) However, he said, the number of calls for<br \/>\ninterpreters made to CSD doesn&#8217;t reflect the number of times that police<br \/>\ncommunicate with deaf residents. The APD has three officers who know sign<br \/>\nlanguage \u2013 and who are paid a bilingual stipend for their skills \u2013 and<br \/>\npatrol officers often will opt to call one of those officers to a scene<br \/>\ninstead of calling for a licensed CSD interpreter.<\/p>\n<p>But calling for an officer \u2013 none of whom are actually certified or licensed<br \/>\ninterpreters \u2013 is not sufficient to ensure effective communication, says<br \/>\nElliott, particularly when legal concepts must be explained, when a crime is<br \/>\nbeing investigated, or when an arrest is possible. Indeed, says Debra<br \/>\nPatkin, a staff attorney with the National Association of the Deaf, the<br \/>\nfailure to call a real interpreter to help on-scene is a problem nationwide.<br \/>\n&#8220;People all over the country contact us and are frustrated because many<br \/>\n[police] refuse to get interpreters,&#8221; Patkin said through an interpreter.<br \/>\n&#8220;Communication is vital; it is important to have a smooth process,<br \/>\nespecially if there is the possibility of an arrest. It is better to have an<br \/>\ninterpreter there, and could also save everyone some time. It is an<br \/>\nall-around benefit.&#8221;<\/p>\n<p>Elliott has in fact had clients who have tried to communicate with APD<br \/>\nofficers whom the department has &#8220;certified&#8221; as bilingual \u2013 as a rule, she<br \/>\nsays, those interactions have not been helpful. In a recent case, a client,<br \/>\n&#8220;Dan&#8221; (he asked that we not use his real name), was pulled over on suspicion<br \/>\nof drunken driving. He repeatedly wrote in notes to the officer that he<br \/>\n&#8220;requires an interpreter.&#8221; Instead, the officer called to the scene a fellow<br \/>\nofficer who he said knew sign language. In a recent interview through an<br \/>\ninterpreter, Dan said he could not understand anything the officer was<br \/>\nsaying \u2013 he didn&#8217;t seem to know any ASL and even had a hard time with basic<br \/>\nfinger spelling. Eventually, Dan went back to writing notes with the officer<br \/>\nwho had pulled him over. &#8220;We just wrote back and forth after we realized<br \/>\nthat bad-finger-spelling cop wasn&#8217;t doing very well,&#8221; he said. And although<br \/>\nDan said he continued to request an interpreter, none was provided. &#8220;The<br \/>\nlast time I wrote in big letters: &#8216;PLEASE, I WANT AN INTERPRETER,'&#8221; he said.<br \/>\nBut the cop &#8220;persisted&#8221; in questioning him without one, and &#8220;I gave up<br \/>\nwriting, because he&#8217;s not giving me an interpreter.&#8221; Dan was eventually<br \/>\ntaken to jail and charged with drunken driving. Two months later, the charge<br \/>\nwas officially dismissed &#8220;in the interest of justice.&#8221;<\/p>\n<p>More disturbing was the response of officers involved in another DWI case<br \/>\nElliott is handling. In video from that stop, after the police have wrestled<br \/>\nthe deaf man to the ground, dislodging his hearing aid, two officers can be<br \/>\nheard off-camera discussing the man&#8217;s request for a sign-language<br \/>\ninterpreter: &#8220;He&#8217;s under the impression that he has the right to an<br \/>\ninterpreter,&#8221; the first officer says, according to a transcript provided by<br \/>\nElliott.<\/p>\n<p>&#8220;When did that law come out?&#8221; the second officer asks.<\/p>\n<p>&#8220;It didn&#8217;t,&#8221; the first replies.<\/p>\n<p>Further complicating matters is that written communication isn&#8217;t always<br \/>\neffective or a good substitute for qualified interpretation, say deaf<br \/>\nadvocates. Writing notes is not a communication panacea, in part because<br \/>\nmany deaf people, and in particular those who are prelingually deaf, are not<br \/>\nfluent in English. A common misconception is that being deaf doesn&#8217;t<br \/>\npreclude knowledge of English \u2013 but, quite often, that is exactly what it<br \/>\nmeans, says Wess Smith, sign language and assessment coordinator for the<br \/>\nTexas School for the Deaf. Smith is a certified court interpreter (the<br \/>\nhighest level of certification for ASL speakers) and performs communication<br \/>\nassessments of many state, county, and municipal agencies \u2013 including APD.<br \/>\nSmith, who is hearing, has been signing for more than 20 years; if he lost<br \/>\nhis hearing today, he says, he could write and read effectively because he&#8217;s<br \/>\nhad a lifetime of English language acquisition and listening. But for<br \/>\nindividuals born deaf, English is quite difficult to learn.<\/p>\n<p>&#8220;When a child&#8217;s hearing loss is prelingual (born deaf or hard-of-hearing, or<br \/>\nthe onset of hearing loss occurs before two to five years of age), his<br \/>\ndeafness has a profound and lifelong effect on his ability to acquire and<br \/>\nunderstand English or any other oral language,&#8221; psychologist McCay Vernon<br \/>\nand University of Wisconsin law professor Michele LaVigne wrote in the<br \/>\nWisconsin Law Review. &#8220;Deaf children raised in &#8230; English-speaking<br \/>\nhouseholds have, by age five, an average English language vocabulary of<br \/>\nunder 500 words, and little understanding of English syntax. These children<br \/>\nenter school with a severely limited sense of English, and they never catch<br \/>\nup,&#8221; the authors continue. By contrast, the average hearing child entering<br \/>\nkindergarten has a vocabulary of roughly 14,000 words. The disparity may be<br \/>\nshocking, but it is nonetheless logical. &#8220;Written English, despite the fact<br \/>\nthat we can see it, is in reality nothing more than a symbolization of the<br \/>\nsounds of the spoken language,&#8221; the authors write. &#8220;The process of reading<br \/>\nrequires that those symbols be decoded.&#8221;<\/p>\n<p>Elliott and fellow defense attorney Leigh Gonnet \u2013 who has been trying for<br \/>\ntwo years to have a case similar to Dan&#8217;s dismissed \u2013 say that another<br \/>\nproblem with note-writing is that police routinely fail to turn over those<br \/>\nnotes as evidence. That&#8217;s troubling, says Elliott, because the notes can<br \/>\nshow how much the clients actually understood about what was happening<br \/>\nduring their encounters with police. Notes should be turned over as<br \/>\nevidence, the lawyers say. &#8220;But I never, never see that writing,&#8221; Elliott<br \/>\nsays. &#8220;That&#8217;s a huge problem, because that&#8217;s going to be your proof [of<br \/>\nwhether] that person understood or not: What are you telling my client? What<br \/>\nare they understanding?&#8221; APD training Officer Pacifico says department<br \/>\npolicy does not require that notes be submitted into evidence. Instead, that<br \/>\nis left to the officer to decide, &#8220;depending on the situation and the type<br \/>\nof call you have and if an officer remembers to do that,&#8221; she said. &#8220;It is<br \/>\nnot required of them.&#8221;<\/p>\n<p>Smith says that he&#8217;s become increasingly frustrated by the communication<br \/>\nproblems that plague the relationship between deaf Austinites and police. In<br \/>\none particular incident, he says, police were called to the Texas School for<br \/>\nthe Deaf to handle a situation between an adult student and his mother. TSD<br \/>\nrequires a certified interpreter to handle all communications between<br \/>\nstudents and school security guards or outside agency police, so Smith was<br \/>\npaged to handle the interpretation. When he met the student and the APD<br \/>\nofficer, he said the officer dismissed him, saying that he would handle the<br \/>\ncommunication because he&#8217;d been &#8220;certified&#8221; in ASL by Wess Smith. Apparently<br \/>\nthe man did not recognize Smith, who&#8217;d conducted his language assessment for<br \/>\nAPD. &#8220;And he dismisses me. &#8230; I said, &#8216;Okay, first of all, let me introduce<br \/>\nmyself: I&#8217;m Wess Smith.'&#8221; He said the officer still tried to dismiss his<br \/>\nservices. &#8220;He should&#8217;ve been thrilled to have it. But it was more about him<br \/>\nthan about the situation,&#8221; he said. &#8220;Where does that mentality come from?<br \/>\nThat you&#8217;re more important than the situation?&#8221;<\/p>\n<p>Since that episode, Smith says, he&#8217;s been wary of performing assessments for<br \/>\nAPD officers. He tries to make clear in each assessment how strong the<br \/>\nofficer&#8217;s skills are and what their level of proficiency is. In an<br \/>\nassessment example he provided to the Chronicle (with the officer&#8217;s identity<br \/>\nredacted), Smith noted that the officer&#8217;s skill level was that of<br \/>\n&#8220;survival&#8221;: The officer can communicate basic concepts at a<br \/>\n&#8220;slow-to-moderate rate&#8221; and &#8220;with many sign vocabulary errors.&#8221; Among the<br \/>\nsigning errors the officer in question made, the assessment notes, were<br \/>\nsigning &#8220;jail&#8221; instead of &#8220;wait,&#8221; and &#8220;fuck you&#8221; instead of &#8220;OK.&#8221; Whether<br \/>\nAPD decides that an officer is proficient enough to receive bilingual pay is<br \/>\nstrictly up to the city, says Smith; it is not up to Smith or TSD. &#8220;Every<br \/>\nreport gets this disclaimer: This is a communication assessment. This is not<br \/>\nan interpreting assessment.&#8221;<\/p>\n<p>There&#8217;s a difference between communication and interpretation. Knowing some<br \/>\nASL, which is a foreign language with its own unique structure, or how to<br \/>\ncompetently finger-spell English words are important skills. But &#8220;there is a<br \/>\ndifference between having the skills to communicate and having the skills to<br \/>\ninterpret for a legal setting,&#8221; says Smith. &#8220;If you get into a little<br \/>\nfender-bender and you have an officer who can sign, how great it is that you<br \/>\nhave a police officer who can communicate!&#8221; he says. &#8220;But there is a time<br \/>\nwhen they have to stop&#8221; \u2013 when officers need to realize that they&#8217;ve reached<br \/>\nthe limit of their communication abilities and need to call in a<br \/>\nprofessional for help. &#8220;And I don&#8217;t think they know when to stop.&#8221;<\/p>\n<p>According to Smith and Landry, all of these issues have been brought<br \/>\ndirectly to the attention of APD Chief Art Acevedo, generally after there&#8217;s<br \/>\nbeen some sort of an incident \u2013 like the situation with Smith at TSD. Still,<br \/>\nnothing has changed. &#8220;I don&#8217;t know, [Acevedo] walked away with all these<br \/>\nplans. He said, &#8216;I&#8217;m going to do this and that,'&#8221; recalls Landry. But &#8220;it<br \/>\ndoesn&#8217;t look like anything has happened out of it.&#8221;<\/p>\n<p>Acevedo said that he has indeed met with deaf advocates and has toured the<br \/>\nTSD facility but did not comment on the substance of those meetings. He says<br \/>\nthat he&#8217;s aware of the unique needs of Austin&#8217;s large deaf community but<br \/>\nthat he can only take action to correct problems within the department if<br \/>\nthe community brings them to his attention each and every time they happen.<br \/>\n&#8220;If we don&#8217;t get the constant feedback,&#8221; he says, problems can&#8217;t be<br \/>\naddressed. &#8220;The eyes and ears of the Police Department are the community we<br \/>\nserve.&#8221; He agreed that yelling at a deaf person (as happened in Valdez&#8217;s<br \/>\ncase) is not an effective communication strategy. &#8220;That&#8217;s not going to<br \/>\naccomplish anything,&#8221; he said. &#8220;I can&#8217;t fix [the problems] if people don&#8217;t<br \/>\ncome forward \u2013 and we need people to come forward. That is the key,&#8221; he<br \/>\nsaid. &#8220;They need to trust the system and put the system on notice so that we<br \/>\ncan fix it.&#8221;<\/p>\n<p>Valdez would really like to see things change. Until last June she&#8217;d never<br \/>\nbeen in trouble before, never even had to speak to a cop before. Now, she&#8217;s<br \/>\nafraid of police, she says. That is unfortunate, say Elliott and Gauthier,<br \/>\nwho would like to see police take more seriously their legal duty to provide<br \/>\neffective and equal communication for persons with disabilities such as<br \/>\ndeafness. &#8220;I think the best way to handle problems that have come up with<br \/>\nthe police is already there: Have everyone comply with the ADA. It&#8217;s already<br \/>\nthere. The APD should be aware that they already have a policy in place,&#8221;<br \/>\nsays Gauthier. &#8220;We hope that what happened with Esther won&#8217;t happen again<br \/>\nand that her story will help them be more aware in the future.&#8221;<\/p>\n<p>Source:<\/p>\n<p><a href=\"http:\/\/www.austinchronicle.com\/gyrobase\/Issue\/story?oid=oid:1121824\" target=\"_blank\">http:\/\/www.austinchronicle.com\/gyrobase\/Issue\/story?oid=oid:1121824<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tone Deaf Deaf Austinites say police can&#8217;t seem to listen to reason Note: To view pictures and videos, please click website link below. BY JORDAN SMITH Esther Valdez is deaf. That explains some, but not all, of what happened to&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/deafnetwork.com\/wordpress\/blog\/2010\/12\/03\/deaf-austinites-say-police-cant-seem-to-listen-to-reason\/\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2],"tags":[114,384,6084,4621,23,21,6085,7330,87,4031,35,6080,1095,24,7332,1412,4544,117,3556,7326,1574,7328,630,238,1085,871,7329,191,7331,7333,17,853,604,80,7324,7325,7327],"class_list":["post-12516","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-ada","tag-advocates","tag-apd","tag-article","tag-asl","tag-austin","tag-austin-police-department","tag-ceci-bermudez","tag-children","tag-communication-service-for-the-deaf","tag-community","tag-courts","tag-csd","tag-deaf","tag-esther-valdez","tag-hard-of-hearing","tag-jail","tag-law","tag-lawyer","tag-leigh-gonnet","tag-mccay-vernon","tag-michele-lavigne","tag-national-association-of-the-deaf","tag-officers","tag-paul-rutowski","tag-police","tag-rick-macpherson","tag-sign-language","tag-steven-willis","tag-teressa-graves","tag-texas","tag-texas-association-of-the-deaf","tag-texas-school-for-the-deaf","tag-tsd","tag-valdez","tag-wess-smith","tag-written-english"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-3fS","jetpack-related-posts":[{"id":19476,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/08\/02\/city-settles-suit-with-deaf-citizen\/","url_meta":{"origin":12516,"position":0},"title":"City Settles Suit With Deaf Citizen","author":"Grant Laird Jr","date":"August 2, 2012","format":false,"excerpt":"City Settles Suit With Deaf Citizen Jail and several courtrooms will get videophones BY JORDAN SMITH AUGUST 3, 2012 For the second time in a decade, the city of Austin has settled a federal civil rights suit, reaffirming its agreement to provide training for Austin Police officers on how to\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19475,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/08\/02\/city-settles-suit-brought-by-deaf-resident\/","url_meta":{"origin":12516,"position":1},"title":"City settles suit brought by deaf resident","author":"Grant Laird Jr","date":"August 2, 2012","format":false,"excerpt":"Not So Tone Deaf? City settles suit brought by deaf resident BY JORDAN SMITH JULY 31, 2012 For the second time in a decade the city of Austin has settled a federal civil rights suit, reaffirming its agreement to provide training for Austin Police officers on how to effectively communicate\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22627,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2013\/04\/16\/22627\/","url_meta":{"origin":12516,"position":2},"title":"BOTW: In Search of Quality Communication","author":"Grant Laird Jr","date":"April 16, 2013","format":false,"excerpt":"BOTW: In Search of Quality Communication Should interpreters for the deaf be licensed? BY JORDAN SMITH April 13, 2013 Pop quiz time. Which of the following jobs does not require a license: a.) doctor; b.) lawyer; c.) barber; d.) legal or medical interpreter for the deaf. If you guessed D,\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2013\/03\/DN_logo.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":19740,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/08\/26\/apd-settles-with-deaf-woman-over-arrest\/","url_meta":{"origin":12516,"position":3},"title":"APD Settles With Deaf Woman Over Arrest","author":"Grant Laird Jr","date":"August 26, 2012","format":false,"excerpt":"APD Settles With Deaf Woman Over Arrest August 22 2012 A lawsuit against the Austin Police Department is leading to some changes in how the department deals with the hearing-impaired and deaf community. In 2009, Ester Valdez was walking down a North Austin sidewalk talking intensely to someone else in\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":13379,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2011\/02\/24\/new-tv-program-to-widen-civic-life-for-deaf-austinites\/","url_meta":{"origin":12516,"position":4},"title":"New TV program to widen civic life for deaf Austinites","author":"Grant Laird Jr","date":"February 24, 2011","format":false,"excerpt":"Tuning In to Deaf Community \u00a0 New TV program to widen civic life for deaf Austinites \u00a0 BY JORDAN SMITH FRI., FEB. 25, 2011 \u00a0 Dvorah Ben-Moshe \u00a0 Information, says Dvorah Ben-Moshe, is a basic human need; people can't participate in civic life without it. Yet for too long, access\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27325,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/05\/07\/austinites-noah-hawley-and-russell-harvard-provide-fargo-with-plenty-of-heat\/","url_meta":{"origin":12516,"position":5},"title":"Austinites Noah Hawley and Russell Harvard provide \u2018Fargo\u2019 with plenty of heat","author":"Grant Laird Jr","date":"May 7, 2014","format":false,"excerpt":"Austinites Noah Hawley and Russell Harvard provide \u2018Fargo\u2019 with plenty of heat April 28, 2014 By Dale Roe American-Statesman Staff Austinite Noah Hawley, novelist and creator of the FX television series \u201cFargo,\u201d has a hate-hate relationship with Texas heat. \u201cIt\u2019s starting to get hot here, mid-80s in the late-afternoon hours,\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/12516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/comments?post=12516"}],"version-history":[{"count":3,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/12516\/revisions"}],"predecessor-version":[{"id":12520,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/12516\/revisions\/12520"}],"wp:attachment":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/media?parent=12516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/categories?post=12516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/tags?post=12516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}