{"id":19863,"date":"2012-09-06T12:29:28","date_gmt":"2012-09-06T17:29:28","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=19863"},"modified":"2012-09-06T16:41:48","modified_gmt":"2012-09-06T21:41:48","slug":"blind-and-deaf-woman-claims-security-at-local-clinic-question-use-of-service-dog","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/09\/06\/blind-and-deaf-woman-claims-security-at-local-clinic-question-use-of-service-dog\/","title":{"rendered":"Blind and Deaf Woman Claims Security at Local Clinic Question Use of Service Dog"},"content":{"rendered":"

Blind and Deaf Woman Claims Security at Local Clinic Question Use of\u00a0Service Dog<\/strong><\/p>\n

Reporter: Matt Howerton Email<\/p>\n

August 31, 2012<\/p>\n

KILLEEN (August 30, 2012)-A woman suffering from Usher Syndrome Type 2\u00a0claims that the Scott and White Security at a clinic in Killeen\u00a0questioned the use of her service dog.<\/p>\n

Around 20,000 people on the planet have Usher Syndrome Type 2.<\/p>\n

“I’m legally blind and nearly deaf. I can’t hear you, and I won’t be\u00a0able to understand you unless I read your lips,” Jackie Hollenbeck
\nsaid.<\/p>\n

Hollenbeck takes her service dog, a chocolate Doberman named Hershey,\u00a0wherever she goes.<\/p>\n

When she goes in for medical treatments once a week at the Scott and\u00a0White Clinic in East Killeen, Hershey guides her there.<\/p>\n

But Hollenbeck claims that security at the clinic badgers her about\u00a0having a service dog.<\/p>\n

“The guards there were asking me if I had papers, if I had\u00a0certification, if I had documentation, and if I had anything to prove
\nthat he was a service dog,” Hollenbeck said.<\/p>\n

Hollenbeck says many question Hershey as a service dog simply because\u00a0he is a Doberman. But she feels that the harness on his back should be\u00a0enough proof.<\/p>\n

“I feel insulted, I feel degraded, and I feel like the center of\u00a0attention…like a circus freak,” Hollenbeck said.<\/p>\n

The Americans with Disabilities Act, or ADA, defines a service animal\u00a0as:<\/p>\n

Any dog, signal dog, or other animal that’s trained to give assistance\u00a0to someone with a disability.<\/p>\n

It goes on to say, that no one can even ask a disabled person for proof\u00a0of service certification before permitting the animal to accompany\u00a0them.<\/p>\n

“I don’t understand why anyone should have to go through being\u00a0humiliated, you know telling people about your disabilities,”
\nHollenbeck said.<\/p>\n

“It’s obvious the guide dog is to help me with mine.”<\/p>\n

Since July, Jackie’s spent more and more time at the clinic explaining\u00a0why Hershey shouldn’t be bothered.<\/p>\n

She’s grabbed the attention of Patient Relations at Scott and White.\u00a0They reached out to Jackie wanting to build a newsletter educating\u00a0their staff on service dogs.<\/p>\n

“I answered the phone and was like ‘Ok are you going to be my advocate\u00a0now?’ And they said yes,” Hollenbeck said.<\/p>\n

Scott and White sent us a statement saying:<\/p>\n

We are patient-centered, and our patients’ needs are our primary\u00a0consideration. Scott & White Healthcare has an operating policy that\u00a0covers access to our facilities for patients with service animals, and\u00a0Scott & White is compliant with the Americans with Disabilities Act.<\/p>\n

On Wednesday, Hollenbeck and Hershey went to the clinic and weren’t\u00a0given any problems.<\/p>\n

But she still doesn’t understand why it’s taken nearly two months to\u00a0get a little respect.<\/p>\n

“I mean 1 time is enough, but 4 times in a row from the same\u00a0establishment? That’s disrespecting your rights beyond belief,”
\nHollenbeck said.<\/p>\n

Source:<\/p>\n

http:\/\/www.kwtx.com\/home\/headlines\/Blind-and-Deaf-Woman-Claims-Security-at-Local-Clinic-Question-Use-of-Service-Dog–168097156.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Blind and Deaf Woman Claims Security at Local Clinic Question Use of\u00a0Service Dog Reporter: Matt Howerton Email August 31, 2012 KILLEEN (August 30, 2012)-A woman suffering from Usher Syndrome Type 2\u00a0claims that the Scott and White Security at a clinic…<\/p>\n

Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[114,14949,3472,4621,6593,14947,14946,11336,14948,14945,14943,17,14944],"class_list":["post-19863","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-ada","tag-ada-compliance","tag-americans-with-disabilities-act","tag-article","tag-deaf-and-blind","tag-doberman","tag-east-killeen","tag-killeen","tag-patient-relations","tag-scott-and-white-clinic","tag-service-dog","tag-texas","tag-usher-syndrome-type-2"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-5an","jetpack-related-posts":[{"id":37153,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2018\/02\/08\/camp-junior-for-deafblind-students-texas\/","url_meta":{"origin":19863,"position":0},"title":"Camp Junior for DeafBlind Students – Texas","author":"Chrissy Snider","date":"February 8, 2018","format":false,"excerpt":"We are ready to kick off the new year with an amazing announcement about our new pilot program. (Drum roll!) DeafBlind Camp of Texas Junior! (DBCTX Jr) DBCTX Jr Video Announcement https:\/\/youtu.be\/228Jvitl8JU Goal: To provide transitional services and training for DeafBlind students who are enrolled in school (Age Range: 14\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":33402,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2016\/04\/28\/deafblind-camp-of-texas-2016\/","url_meta":{"origin":19863,"position":1},"title":"DeafBlind Camp of Texas 2016","author":"Grant Laird Jr","date":"April 28, 2016","format":false,"excerpt":"Deaf-Blind Camp of Texas DATE: September 2, 2016 - September 5, 2016 Hello Everyone, I am excited to share with you about DeafBlind Camp of Texas for people who are 18 years or above and have both hearing and vision loss (aka DeafBlind) The camp will take place in Killeen,\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":43522,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2022\/12\/07\/killeen-isd-denies-it-fired-deaf-students-interpreters-documents-show-otherwise\/","url_meta":{"origin":19863,"position":2},"title":"Killeen ISD denies it fired deaf students\u2019 interpreters; documents show otherwise","author":"Grant Laird Jr","date":"December 7, 2022","format":false,"excerpt":"KISD denies it fired deaf students\u2019 interpreters; documents show otherwise By Lauren Dodd | Herald staff writer December 4, 2022 Note: Killeen, Texas is about one hour away between Waco and Austin, Texas A deaf Harker Heights High School student had a health emergency on campus Tuesday when her blood\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2022\/12\/KISD-Vanessa-Bryant.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2022\/12\/KISD-Vanessa-Bryant.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2022\/12\/KISD-Vanessa-Bryant.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2022\/12\/KISD-Vanessa-Bryant.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":27831,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/06\/25\/helen-keller-deaf-blind-awareness-committee-hosts-6th-annual-ceremony-in-lake-charles-la\/","url_meta":{"origin":19863,"position":3},"title":"Helen Keller Deaf-Blind Awareness committee hosts 6th annual ceremony in Lake Charles, LA","author":"Grant Laird Jr","date":"June 25, 2014","format":false,"excerpt":"Helen Keller Deaf-Blind Awareness committee hosts 6th annual ceremony in Lake Charles June 13, 2014 By Monica Grimaldo LAKE CHARLES, LA (KPLC) - The Louisiana Helen Keller Deaf-Blind Awareness committee, also known as HKDBA, hosted its 6th annual deaf-blind awareness ceremony in Lake Charles for the first time. 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Arabie, who has\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"Louisiana State Outline Magnet","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2013\/04\/Louisiana-State-Outline-Magnet-150x150.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":31830,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2015\/09\/09\/the-educational-resource-center-on-deafness-discovery-retreat-killeen\/","url_meta":{"origin":19863,"position":5},"title":"The Educational Resource Center on Deafness Discovery Retreat – Killeen","author":"Chrissy Snider","date":"September 9, 2015","format":false,"excerpt":"The Educational Resource Center on Deafness (ERCOD) has a fantastic Discovery Retreat planned for Texas High School deaf and hard of hearing Juniors and Seniors this Fall!!\u00a0 The theme is The Science and Pseudoscience in Ghost Hunting and students will learn how to use scientific methods to explore unexplained paranormal\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"Capture","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2015\/09\/Capture1-231x300.jpg?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/19863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/comments?post=19863"}],"version-history":[{"count":3,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/19863\/revisions"}],"predecessor-version":[{"id":19875,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/19863\/revisions\/19875"}],"wp:attachment":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/media?parent=19863"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/categories?post=19863"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/tags?post=19863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}