{"id":20722,"date":"2012-11-14T14:58:54","date_gmt":"2012-11-14T19:58:54","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=20722"},"modified":"2012-11-14T16:10:57","modified_gmt":"2012-11-14T21:10:57","slug":"deaf-couple-overcomes-challenges-at-heb","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/11\/14\/deaf-couple-overcomes-challenges-at-heb\/","title":{"rendered":"Deaf Couple Overcomes Challenges at HEB"},"content":{"rendered":"

Deaf Couple Overcomes Challenges at HEB<\/strong><\/p>\n

Midland, TX – Jeffrey and Stephanie Williams work at the HEB in Midland. They interact with customers, they communicate with their co-workers all the while they are completely deaf.<\/p>\n

Shopping carts, conversations, and cash registers are simple sounds many take for granted at the grocery store.<\/p>\n

But for Jeffrey Williams and his wife Stephanie, these sounds are nonexistent.<\/p>\n

\u201cWhen they are not able to hear people they have to pay closer attention,\u201d said the couples’ manager Bob Murphy says that doesn\u2019t stop them from doing what they love: helping the customers.<\/p>\n

\u201cWith one less sense to draw upon,\u201d he said, \u201cThey make up for it in other ways like with the big hearts they have.\u201d<\/p>\n

Stephanie says it can get frustrating when customers are impatient and don’t understand.<\/p>\n

\u201cIt hurts,\u201d she said, \u201cI want to cry, but I tell myself that I can still serve them.\u201d<\/p>\n

So to let the customers know they can help them no matter what…Stephanie made T-shirts to explain it says:<\/p>\n

I am deaf and I would love to help I have a pen and pad.<\/p>\n

\u201cFind a solution and keep going,\u201d she said.<\/p>\n

The couple says they’ve quit their prior jobs because they were unhappy, but their HEB family is supportive.<\/p>\n

Jeff says they finally found their calling.<\/p>\n

\u201cNever give up,\u201d he said, \u201cKeep going and keep your head up and try, try, try.\u201d<\/p>\n

They say there is one fulfilling word that is always understood:<\/p>\n

“Thank you.”<\/p>\n

SOURCE:<\/p>\n

http:\/\/www.cbs7kosa.com\/news\/details.asp?ID=38435<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Deaf Couple Overcomes Challenges at HEB Midland, TX – Jeffrey and Stephanie Williams work at the HEB in Midland. They interact with customers, they communicate with their co-workers all the while they are completely deaf. Shopping carts, conversations, and cash…<\/p>\n

Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[4621,15923,8737,15921,24,2556,6816,15918,1257,15920,15922,15919,1434,17],"class_list":["post-20722","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-article","tag-cash-registers","tag-conversations","tag-customers","tag-deaf","tag-employee","tag-heb","tag-jeffrey-williams","tag-midland","tag-paper-and-pen","tag-shopping-carts","tag-stephanie-williams","tag-store","tag-texas"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-5oe","jetpack-related-posts":[{"id":25393,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2013\/11\/17\/hearing-impaired-haughton-student-overcomes-the-odds-as-a-flag-twirler-louisiana\/","url_meta":{"origin":20722,"position":0},"title":"Hearing impaired Haughton student overcomes the odds as a flag twirler – Louisiana","author":"Grant Laird Jr","date":"November 17, 2013","format":false,"excerpt":"Hearing impaired Haughton student overcomes the odds as a flag twirler November 13, 2013 By Victoria Shirley HAUGHTON, LA (KSLA) -\u00a0Being hearing impaired and a part of the high school band isn't an easy combination, but one Ark-La-Tex student is working hard to beat the odds. 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