{"id":23170,"date":"2013-05-23T15:38:36","date_gmt":"2013-05-23T20:38:36","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=23170"},"modified":"2013-05-23T15:38:36","modified_gmt":"2013-05-23T20:38:36","slug":"wireless-carriers-and-providers-of-interconnected-text-messaging-must-send-bounce-back-messages-to-consumers-who-text-911-where-the-service-is-not-offered","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2013\/05\/23\/wireless-carriers-and-providers-of-interconnected-text-messaging-must-send-bounce-back-messages-to-consumers-who-text-911-where-the-service-is-not-offered\/","title":{"rendered":"Wireless Carriers and Providers of Interconnected Text Messaging Must Send \u201cBounce-Back\u201d Messages to Consumers Who Text 911 Where the Service is Not Offered"},"content":{"rendered":"

\"\"<\/a>\u00a0 Wireless Carriers and Providers of Interconnected Text Messaging Must Send \u201cBounce-Back\u201d Messages to Consumers Who Text 911 Where the Service is Not Offered<\/strong><\/p>\n

On May 17, 2013, the FCC released a Report and Order requiring a \u201cbounce back\u201d message to consumers who try to text 911 where text-to-911 is not available. The FCC\u2019s requirement will help protect the public by informing consumers who try to text 911 whether or not the 911 authorities received the text message.\u00a0 If the message has not been received, consumers will receive an immediate response that text-to-911 is not available and to contact emergency services by another<\/span> means, such as by making a voice call or using telecommunications relay services (if deaf, hard of hearing, or speech disabled) to access 911.\u00a0 This FCC action implements in part recommendations from the Emergency Access Advisory Committee (EAAC), which the Commission established under the Communications and Video Accessibility Act of 2010.<\/p>\n

The four major wireless service providers (AT&T, Sprint, T-Mobile and Verizon) joined with the National Emergency Number Association (NENA) and the Association of Public-Safety Communications Officers (APCO) in December 2012 to commit to making available text-to-911 by May 15, 2014.<\/p>\n

For more information, please contact Cheryl King, Consumer and Governmental Affairs Bureau, at 202-418-2284 (Voice), 202-418-0416 (TTY) or cheryl.king@fcc.gov, or Suzy Rosen Singleton, Consumer and Governmental Affairs Bureau, at 202-810-1503 (voice\/videophone) or suzanne.singleton@fcc.gov.<\/p>\n

Link to the FCC Report and Order:\u00a0\u00a0 http:\/\/www.fcc.gov\/document\/text-911-bounce-back-message-order<\/a>
\nLink to the FCC Press Release on the Report and Order:\u00a0\u00a0 http:\/\/www.fcc.gov\/document\/fcc-adopts-rules-help-consumers-during-text-911-transition<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a0 Wireless Carriers and Providers of Interconnected Text Messaging Must Send \u201cBounce-Back\u201d Messages to Consumers Who Text 911 Where the Service is Not Offered On May 17, 2013, the FCC released a Report and Order requiring a \u201cbounce back\u201d message…<\/p>\n

Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[1438,18635,18634,5171,18630,18633,18638,7181,8562,8558,342,18632,18636,18637,1411,16814,1466,5366,4559,16163,18631],"class_list":["post-23170","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-1438","tag-apco","tag-association-of-public-safety-communications-officers","tag-att","tag-bounce-back","tag-cheryl-king","tag-communications-and-video-accessibility-act-of-2010","tag-consumer-and-governmental-affairs-bureau","tag-eaac","tag-emergency-access-advisory-committee","tag-fcc","tag-interconnected-text-messaging","tag-national-emergency-number-association","tag-nena","tag-sprint","tag-suzy-rosen-singleton","tag-t-mobile","tag-telecommunications-relay-services","tag-verizon","tag-wireless-carriers","tag-wireless-providers"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-61I","jetpack-related-posts":[{"id":21179,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/12\/20\/text-to-911-update-bounce-back-messages\/","url_meta":{"origin":23170,"position":0},"title":"Text to 911 Update: Bounce Back Messages","author":"Grant Laird Jr","date":"December 20, 2012","format":false,"excerpt":"Text to 911 Update: Bounce Back Messages You may have seen reports about a recent action taken by the Federal Communications Commission (FCC) regarding \"text-to-911\" and wondered if it is possible in an emergency to reach 911 by text message. Text-to-911 is the ability to send a text message to\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":21563,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2013\/01\/24\/fcc-has-released-a-video-in-asl-about-text-to-911-and-fccs-proposed-rules\/","url_meta":{"origin":23170,"position":1},"title":"FCC has released a video in ASL about Text-to-911 and FCC\u2019s proposed rules","author":"Grant Laird Jr","date":"January 24, 2013","format":false,"excerpt":"The Federal Communications Commission (FCC) has released a video in American Sign Language (ASL) about Text-to-911 and the FCC\u2019s proposed rules FCC YouTube Channel webpage: http:\/\/www.youtube.com\/watch?v=xMae3EBBphU FCC Text-to-911 webpage: http:\/\/www.fcc.gov\/text-to-911 Below is a summary of Text-to-911 information shared in previous Access Info announcements. On December 12, 2013, the FCC announced\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":21037,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/12\/10\/four-wireless-carriers-agree-to-accelerate-text-to-911\/","url_meta":{"origin":23170,"position":2},"title":"Four Wireless Carriers Agree to Accelerate Text to 911","author":"Grant Laird Jr","date":"December 10, 2012","format":false,"excerpt":"Four Wireless Carriers Agree to Accelerate Text to 911 On December 6, 2012, the FCC announced that the four major wireless carriers \u2013 AT&T, Verizon, Sprint, T-Mobile \u2013 have agreed to accelerate the availability of text-to-911, with major deployments expected in 2013 and a commitment to nationwide availability by May\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30004,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2015\/02\/06\/more-north-texas-cities-signing-on-for-text-to-911\/","url_meta":{"origin":23170,"position":3},"title":"More North Texas cities signing on for Text-to-911","author":"Grant Laird Jr","date":"February 6, 2015","format":false,"excerpt":"More North Texas cities signing on for Text-to-911 Tanya Eiserer, WFAA February 3, 2015 SEAGOVILLE \u2014 Last week in Seagoville, a woman who needed help didn't call anyone. She simply texted the word \"HELP\" to 911. The reply was immediate: \"Seagoville Police Department, what is your emergency?\" Through a text\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":28035,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/07\/24\/fcc-to-vote-on-report-and-order-addressing-text-to-911-in-august-for-open-meeting\/","url_meta":{"origin":23170,"position":4},"title":"FCC to Vote on Report and Order Addressing Text-to-911 in August for Open Meeting","author":"Grant Laird Jr","date":"July 24, 2014","format":false,"excerpt":"FCC to Vote on Report and Order Addressing Text-to-911 in August for Open Meeting On August 8, 2014 the FCC will take a vote on whether to adopt new rules requiring text-to-911. Text-to-911 provides a way to contact 911 directly by sending a text message. On July 18, 2014, FCC\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":33801,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2016\/07\/05\/fcc-proposes-rule-requiring-real-time-text-capability\/","url_meta":{"origin":23170,"position":5},"title":"FCC Proposes Rule Requiring Real-Time Text Capability","author":"Grant Laird Jr","date":"July 5, 2016","format":false,"excerpt":"FCC Proposes Rule Requiring Real-Time Text Capability The Federal Communications Commission (FCC) issued a proposed rule on May 25, 2016 that would require wireless phones and other communications devices to support real-time text services so that people with disabilities have equal access to wireless phone communication. The proposal would recognize\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/23170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/comments?post=23170"}],"version-history":[{"count":2,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/23170\/revisions"}],"predecessor-version":[{"id":23172,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/23170\/revisions\/23172"}],"wp:attachment":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/media?parent=23170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/categories?post=23170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/tags?post=23170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}