FOR IMMEDIATE RELEASE <\/p>\n
Contact: <\/p>\n
Glenn Lockhart <\/p>\n
Viable Inc. <\/p>\n
Fax: 301.230.2442 <\/p>\n
contact@viable.net http:\/\/www.viable.net<\/p>\n Viable Announces Enhanced Customer Support <\/p>\n ROCKVILLE, MD \u0013 November 27, 2007 \u0013 After a year of ViableVRS \u001cWe are excited about providing our customers with live support,\u001d Persons who use video relay services though Viable now can choose Live text chat: Send a message to ViableHELP via AOL Instant This is in addition to the following existing methods: <\/p>\n Email: Messages can be sent to support@viable.net Web-based contact form: Available at Frequently Asked Questions (FAQs): The webpage \u001cAny ViableVRS customer who experiences difficulties with their Customer Support is open Mondays through Fridays, from 9AM-9PM. <\/p>\n # # # <\/p>\n About Viable, Inc. <\/p>\n Viable provides next-generation video relay services for deaf and About Telecommunications Relay Services<\/p>\n Mandated by Title IV of the Americans with Disabilities Act of 1990, —<\/p>\n BETTER IP RELAY – EVERYWHERE! i711.com makes all your relay calls better. NEW! Try out our Deaf Network of Texas Calendar! Go to NOTE: deafnetwork.com does not endorse any of the products, vendors, Powered by http:\/\/www.CrazyWebHosting.com<\/p>\n If you do not want to receive any more newsletters, To update your preferences and to unsubscribe visit — FOR IMMEDIATE RELEASE Contact: Glenn Lockhart Viable Inc. Fax: 301.230.2442 contact@viable.net http:\/\/www.viable.net Viable Announces Enhanced Customer Support ROCKVILLE, MD \u0013 November 27, 2007 \u0013 After a year of ViableVRS operations and technology development, Viable Inc. is pleased to launch live…<\/p>\n
\noperations and technology development, Viable Inc. is pleased to
\nlaunch live support features and an expanded online knowledge base
\nfor its deaf and hard of hearing customers. <\/p>\n
\nsaid Viable President and founder John T.C. Yeh. \u001cWe are committed to
\nensuring that our customers have the very best user experience when
\nthey choose ViableVRS.” <\/p>\n
\nfrom a variety of live contact methods to reach a Customer Service
\nRepresentative: <\/p>\n
\nMessenger. Text chat will soon ramp up to multiple instant messenger
\n(IM) clients and allow sign language users who have webcams the
\noption of using the videoconferencing application on their preferred
\nIM client.
\n Videophone: Dial the IP address HELP. ViableVRS.TV on any
\nvideoconferencing hardware known as a videophone.
\n Viable VisionTM softphone: Click on the \u001cHelp\u001d button available at
\nthis free videoconferencing software, which can be downloaded at
\nhttp:\/\/www.viable.net\/vv
\n and allows live text or video connection with a Customer Service
\nRepresentative. <\/p>\n
\n<\/mailto>
\nhttp:\/\/www.viable.net\/support\/request<\/p>\n
\nhttp:\/\/www.viable.net\/support\/faq
\n features a wide repository of answers to common questions and serves
\nas a knowledge base for customers of all experience levels <\/p>\n
\nvideophone or VRS service will have access to immediate help from our
\nsupport staff,\u001d said Anthony Mowl, who oversees Customer Support. <\/p>\n
\nhard of hearing persons that can be accessed wherever there is
\nInternet or wireless connectivity, opening them to a world of
\ncommunication possibilities. Founded in 2006, Viable is a private,
\ndeaf-owned company, and the majority of its employees are deaf and
\nhard of hearing and are personally vested in the innovation and
\ndevelopment of the company\u0019s products and services. Further
\ninformation and a press kit are available at http:\/\/www.viable.net
\n. <\/p>\n
\ntelecommunications relay services (TRS) enables individuals with
\nhearing or speech disabilities to achieve functional equivalence by
\naccessing telephone systems to place or receive calls through an
\nintermediary known as a relay operator or relay interpreter. Emergent
\nIP technology has given rise to video-based solutions, which are known
\nas video relay services (VRS). VRS options include using a webcam or a
\nvideophone to connect to a video relay interpreter, and allow deaf and
\nhard of hearing callers for whom sign language is native to fully
\nachieve the ideal of functional equivalence.<\/p>\n
\nBetter web calls. Better wireless calls. Better AIM calls. Why settle for
\nordinary IP relay? Go beyond! Try http:\/\/www.i711.com for free today!<\/p>\n
\nhttp:\/\/calendar.deafnetwork.com <\/p>\n
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