{"id":26881,"date":"2014-04-01T00:15:34","date_gmt":"2014-04-01T05:15:34","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=26881"},"modified":"2014-04-01T00:15:34","modified_gmt":"2014-04-01T05:15:34","slug":"deaf-texas-couple-american-airlines-apology-not-enough-over-deaf-and-dumb-remark","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/04\/01\/deaf-texas-couple-american-airlines-apology-not-enough-over-deaf-and-dumb-remark\/","title":{"rendered":"Deaf Texas couple: American Airlines apology not enough over \u2018deaf and dumb\u2019 remark"},"content":{"rendered":"<p><strong>Deaf Texas couple: American Airlines apology not enough over \u2018deaf and dumb\u2019 remark<\/strong><\/p>\n<p>James Moehle and Angela Huckaby, who are hearing-impaired, want disciplinary action against <span class=\"GINGER_SOFTWARE_mark\" id=\"2cc23197-9598-4de5-b443-0e5503bada89\">person<\/span> who penned the note that said, \u2018Please text, deaf and dumb.\u2019 It was written on the American Airlines paperwork sent to their Houston home.<\/p>\n<p>BY DEBORAH HASTINGS<br \/>\nNEW YORK DAILY NEWS<br \/>\nMarch 27, 2014<\/p>\n<p>First, American Airlines lost their luggage. Then the deaf couple received a note they consider deeply insulting.<\/p>\n<p>&#8220;Please text, deaf and dumb,&#8221; read the handwritten words on an airline form that accompanied the delivery of their lost suitcases.<\/p>\n<p>It was enough to incense hearing-impaired James Moehle and Angela Huckaby, who were returning from a vacation in Hawaii when American Airlines misplaced their bags and later had them delivered to the couple&#8217;s home.<\/p>\n<p>&#8220;I assure you that neither of us are &#8216;Dumb!'&#8221; Moehle fired off in a letter to the air carrier. &#8220;Rather, we are both hard-working individuals and responsible parents. We certainly deserve to be treated with dignity and respect,&#8221; ABC News reported.<\/p>\n<p>American Airlines apologized to the hearing-impaired Texas couple for a note describing them as \u2018deaf and dumb,\u2019 which accompanied the delivery of their lost luggage.<\/p>\n<p>American Airlines said it was sorry.<\/p>\n<p>&#8220;We apologize to Mr. <span class=\"GINGER_SOFTWARE_mark\" id=\"af0ea5ce-b89b-41a2-979f-bc6071c2054f\">Moehle<\/span> and Ms. Huckaby. It was clearly a very poor choice of words. We&#8217;re confident there was no ill will, but we&#8217;ll be looking into this further and will be following up,&#8221; the transportation firm said in a statement.<\/p>\n<p>&#8220;Dumb&#8221; is a grossly outdated term that refers to being unable to speak. Deaf people consider it degrading.<\/p>\n<p><span class=\"GINGER_SOFTWARE_mark\" id=\"2c1faeb0-3310-4c9a-a008-fdf50cc6c509\">Moehle<\/span> and his mother were not mollified by the apology. They want the offending note writer disciplined.<\/p>\n<p>&#8220;I found it to be like a slap in the face <span class=\"GINGER_SOFTWARE_mark\" id=\"3cb9e822-6310-4012-b052-f9e342afad38\">to<\/span> my son,&#8221; Kaye Moehle said.<\/p>\n<p>&#8220;It was extremely unacceptable, hurtful and cruel,&#8221; Mrs. <span class=\"GINGER_SOFTWARE_mark\" id=\"f7f1b6d5-1633-4cbf-82b3-cb532e943505\">Moehle<\/span> said. &#8220;People don&#8217;t understand. If they don&#8217;t have a deaf member in their family, they don&#8217;t understand what they have to go through.,&#8221; she told ABC.<\/p>\n<p>Angela Huckaby and James Moehle, seen here in Hilo, Hawaii, said their <span class=\"GINGER_SOFTWARE_mark\" id=\"00c57747-a737-4a23-b23c-6c12dbbaeaff\">lovey<\/span> vacation was ruined by \u2018deaf and dumb\u2019 note delivered with their lost luggage to their Houston home<span class=\"GINGER_SOFTWARE_mark\" id=\"03efcea0-4a45-44b3-b879-31d74beefd10\">.<\/span>Angela Huckaby and James Moehle, seen here in Hilo, Hawaii, said their <span class=\"GINGER_SOFTWARE_mark\" id=\"e4318c63-4068-47a3-a873-2e1c8117ff65\">lovey<\/span> vacation was ruined by \u2018deaf and dumb\u2019 note delivered with their lost luggage to their Houston home.<\/p>\n<p>Angela Huckaby and James Moehle, seen here in Hilo, Hawaii, said their <span class=\"GINGER_SOFTWARE_mark\" id=\"e1a78746-c90d-4081-a75b-5574b8e41c9c\">lovey<\/span> vacation was ruined by \u2018deaf and dumb\u2019 note delivered with their lost luggage to their Houston home. The deaf couple wants more the apology American Airlines issued over the \u2018deaf and dumb\u2019 note. They want disciplinary action against the note writer.<\/p>\n<p>&#8220;They have to go to work just like you and I, and we are so fortunate that we have our hearing. Hearing people aren&#8217;t ever called &#8216;hearing and dumb,'&#8221; she added.<\/p>\n<p><span class=\"GINGER_SOFTWARE_mark\" id=\"3319d0ab-3c98-4255-af30-4c4c05a2c23d\">Moehle<\/span>, an air conditioning and heating technician, lost most of his hearing at age 17 months when he contracted spinal meningitis. Girlfriend Huckaby is deaf.<\/p>\n<p>&#8220;I cannot describe how I felt,&#8221; he told ABC via text message. &#8220;I felt lost, angry, confused and mistreated.&#8221;<\/p>\n<p>SOURCE:<\/p>\n<p><a href=\"http:\/\/www.nydailynews.com\/news\/national\/texas-couple-hearing-issues-furious-amercan-airlines-note-calling-deaf-dumb-article-1.1737173\" target=\"_blank\">http:\/\/www.nydailynews.com\/news\/national\/texas-couple-hearing-issues-furious-amercan-airlines-note-calling-deaf-dumb-article-1.1737173<\/a><\/p>\n<p>SOURCE #2:<\/p>\n<p><a href=\"http:\/\/www.theprovince.com\/travel\/American+Airlines+apologizes+deaf+dumb+note+left+hearing\/9681414\/story.html\" target=\"_blank\">http:\/\/www.theprovince.com\/travel\/American+Airlines+apologizes+deaf+dumb+note+left+hearing\/9681414\/story.html<\/a><\/p>\n<p>SOURCE #3:<\/p>\n<p><a href=\"http:\/\/fox59.com\/2014\/03\/28\/hearing-impaired-couple-livid-over-deaf-and-dumb-note\/\" target=\"_blank\">http:\/\/fox59.com\/2014\/03\/28\/hearing-impaired-couple-livid-over-deaf-and-dumb-note\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deaf Texas couple: American Airlines apology not enough over \u2018deaf and dumb\u2019 remark James Moehle and Angela Huckaby, who are hearing-impaired, want disciplinary action against person who penned the note that said, \u2018Please text, deaf and dumb.\u2019 It was written&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/04\/01\/deaf-texas-couple-american-airlines-apology-not-enough-over-deaf-and-dumb-remark\/\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[6502,21288,15818,4621,19,13568,21289,5750,5330,20,21287,21286,14205,19292],"class_list":["post-26881","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-american-airlines","tag-angela-huckaby","tag-apology","tag-article","tag-dallas-dfw","tag-deaf-and-dumb","tag-deborah-hastings","tag-hawaii","tag-hilo","tag-houston","tag-james-moehle","tag-kaye-moehle","tag-luggage","tag-paperwork"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-6Zz","jetpack-related-posts":[{"id":12737,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2011\/01\/03\/dallas-stars-2nd-annual-deaf-awareness-night-2011\/","url_meta":{"origin":26881,"position":0},"title":"Dallas Stars 2nd Annual Deaf Awareness Night 2011","author":"Grant Laird Jr","date":"January 3, 2011","format":false,"excerpt":"Dallas Stars 2nd Annual Deaf Awareness Night 2011 Texas Association of the Deaf is hosting their 2nd Deaf Awareness Night on Friday, March 11, 2011 at the American Airline Center. When you purchase your tickets, $5 from each ticket you purchased will go to TAD. Texas Association of the Deaf\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2011\/01\/10-11DeafAwarnessNight-787x1024.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":6846,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2009\/06\/25\/southwest-airlines-and-sprint-relay-team-up-to-provide-tty-and-video-access-to-its-deafhh-customers\/","url_meta":{"origin":26881,"position":1},"title":"Southwest Airlines and Sprint Relay Team Up to Provide TTY and Video Access to Its Deaf\/HH Customers","author":"Grant Laird Jr","date":"June 25, 2009","format":false,"excerpt":"Customers to Benefit from Partnership with Sprint Relay Southwest Airlines and Sprint Relay Team Up to Provide TTY and Video Access to Its Deaf and Hard-of-Hearing Customers OVERLAND PARK, Kan.--(BUSINESS WIRE)--Sprint (NYSE:S - News) and Southwest Airlines (NYSE:LUV - News) have joined forces to offer toll-free TTY (teletypewriter) and video\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":13331,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2011\/02\/23\/reminder-dallas-stars-2nd-annual-deaf-awareness-night-2011\/","url_meta":{"origin":26881,"position":2},"title":"REMINDER: Dallas Stars 2nd Annual Deaf Awareness Night 2011","author":"Grant Laird Jr","date":"February 23, 2011","format":false,"excerpt":"Dallas Stars 2nd Annual Deaf Awareness Night 2011 Texas Association of the Deaf is hosting their 2nd Deaf Awareness Night on Friday, March 11, 2011 at the American Airline Center. When you purchase your tickets, $5 from each ticket you purchased will go to TAD. Texas Association of the Deaf\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2011\/01\/10-11DeafAwarnessNight-787x1024.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":32470,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2015\/12\/10\/finding-historical-value-in-the-texas-school-for-the-deaf-property\/","url_meta":{"origin":26881,"position":3},"title":"Finding historical value in the Texas School for the Deaf property","author":"Grant Laird Jr","date":"December 10, 2015","format":false,"excerpt":"Finding historical value in the Texas School for the Deaf property December 2, 2015 By Michael Barnes - American-Statesman Staff Was Texas Revolutionary War hero Deaf Smith really deaf? 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Saturday, March 24, 2012 at 1:00 p.m. Dallas Stars vs. Calgary Flames Visit http:\/\/www.DallasStars.com\/DEAF to access tickets and use\u00a0special code: DEAF Enjoy the game! 40% of each ticket sold through the link\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2012\/02\/STARS-DEAF-Flyer-3-24.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":8528,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2009\/11\/23\/dallas-stars-deaf-awareness-night-2\/","url_meta":{"origin":26881,"position":5},"title":"Dallas Stars &#8211; Deaf Awareness Night!","author":"Grant Laird Jr","date":"November 23, 2009","format":false,"excerpt":"Dallas Stars Deaf Awareness Night! 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Interpreters will be provided in Deaf sections\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"Dallas Stars Deaf Awareness Night!","src":"http:\/\/deafnetwork.com\/wordpress\/download\/321\/","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/26881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/comments?post=26881"}],"version-history":[{"count":1,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/26881\/revisions"}],"predecessor-version":[{"id":26882,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/26881\/revisions\/26882"}],"wp:attachment":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/media?parent=26881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/categories?post=26881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/tags?post=26881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}