{"id":31128,"date":"2015-06-14T23:59:17","date_gmt":"2015-06-15T04:59:17","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=31128"},"modified":"2015-06-14T23:59:17","modified_gmt":"2015-06-15T04:59:17","slug":"uber-adds-new-features-to-driver-side-app-for-hearing-impaired-drivers","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2015\/06\/14\/uber-adds-new-features-to-driver-side-app-for-hearing-impaired-drivers\/","title":{"rendered":"Uber Adds New Features To Driver-Side App For Hearing Impaired Drivers"},"content":{"rendered":"

Uber Adds New Features To Driver-Side App For Hearing Impaired Drivers<\/strong><\/p>\n

May 28, 2015<\/p>\n

By Jordan Crook (@jordanrcrook)<\/p>\n

Uber is making changes to its driver-side app to provide better functionality for deaf and hard of hearing driver partners.<\/p>\n

For years now, Uber\u2019s driver-side app has used audio alerts to notify the driver when a passenger is waiting to be picked up. This put Uber\u2019s deaf and hard of hearing drivers in the position of having to text their intended passenger to let them know that all communication would need to be text-based.<\/p>\n

Today, however, the company is rolling out an update to the app that uses a visual alert (flashing lights) to notify drivers of the waiting passenger. The feature is opt-in, so hearing drivers can stick with the audio alert if they prefer.<\/p>\n

The update also changes some of the functionality for passengers being picked up by deaf or hard-of-hearing drivers, removing the option to call your driver and prompting the user to input their final destination before the car arrives.<\/p>\n

\u201cWhen we talked to our driver partners who are deaf and hard of hearing, the most common thing we heard was that it was hard to get the destination information from a passenger who perhaps isn\u2019t used to inputting their destination in the app,\u201d said East Coast regional general manager Rachel Holt. \u201cThings will be slightly different for users when they ride with a deaf or hard of hearing partner, and we\u2019ll be collecting feedback and watching over the coming weeks and months whether or not the changes we made are appropriate and sufficient to provide a better experience on both sides.\u201d<\/p>\n

Uber worked alongside their driver partners as well as the National Association of the Deaf over the course of the past few months to develop the new features of the app.<\/p>\n

It will initially roll out in Chicago, Los Angeles, San Francisco and Washington D.C. as the company tests the changes, and will eventually launch across Uber\u2019s entire network.<\/p>\n

SOURCE:<\/p>\n

http:\/\/techcrunch.com\/2015\/05\/28\/uber-adds-new-features-to-driver-side-app-for-hearing-impaired-drivers\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Uber Adds New Features To Driver-Side App For Hearing Impaired Drivers May 28, 2015 By Jordan Crook (@jordanrcrook) Uber is making changes to its driver-side app to provide better functionality for deaf and hard of hearing driver partners. For years…<\/p>\n

Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[7322,4621,24,452,23835,1412,2750,23836,100,630,23834,23832,23833],"class_list":["post-31128","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-app","tag-article","tag-deaf","tag-driver","tag-flashing-lights","tag-hard-of-hearing","tag-hearing-impaired","tag-jordan-crook","tag-nad","tag-national-association-of-the-deaf","tag-rachel-holt","tag-techcrunch","tag-uber"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-864","jetpack-related-posts":[{"id":567,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2006\/10\/11\/deaf-drivers-win-ups-suit\/","url_meta":{"origin":31128,"position":0},"title":"Deaf Drivers Win UPS Suit","author":"Grant Laird Jr","date":"October 11, 2006","format":false,"excerpt":"October 10, 2006 Court: UPS Discriminated Against Deaf By DAVID KRAVETS AP Legal Affairs Writer \u00a9 2006 The Associated Press SAN FRANCISCO \u2014 A federal appeals court on Tuesday upheld a lower court ruling that UPS Inc. violated anti-discrimination laws by automatically barring the deaf and hearing-impaired from driving parcel\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":29000,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/10\/15\/traffic-stops-for-hearing-impaired-drivers-practical-tips-for-public-safety-oklahoma\/","url_meta":{"origin":31128,"position":1},"title":"Traffic Stops For Hearing Impaired Drivers: Practical Tips For Public Safety – Oklahoma","author":"Grant Laird Jr","date":"October 15, 2014","format":false,"excerpt":"Traffic Stops For Hearing Impaired Drivers: Practical Tips For Public Safety October 14, 2014 News On 6 anchor and crime reporter Lori Fullbright worked with the hearing impaired community and Tulsa Police Department to produce a video that shows a police car stop from both the officer's and the deaf\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"oklahoma magnet","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2013\/04\/oklahoma-magnet.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":19950,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2012\/09\/12\/driving-in-silence\/","url_meta":{"origin":31128,"position":2},"title":"Driving in Silence","author":"Grant Laird Jr","date":"September 12, 2012","format":false,"excerpt":"DRIVING IN SILENCE September 2012 by Amanda Jakl Randall Doane has been driving big rigs for more than 10 years. 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