{"id":32208,"date":"2015-10-29T16:01:27","date_gmt":"2015-10-29T21:01:27","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=32208"},"modified":"2015-10-29T16:01:27","modified_gmt":"2015-10-29T21:01:27","slug":"job-opportunity-director-of-operations-san-antonio-interpreters","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2015\/10\/29\/job-opportunity-director-of-operations-san-antonio-interpreters\/","title":{"rendered":"Job Opportunity: Director of Operations – San Antonio Interpreters"},"content":{"rendered":"

\"san<\/a><\/p>\n

Director of Operations: San Antonio Interpreters (SAI)<\/strong><\/p>\n

FLSA Status: Exempt<\/p>\n

Reporting To: CEO<\/strong><\/p>\n

Job Summary: SAI provides communication access services throughout South Central Texas. Director of Operations is responsible for the successful and profitable management of a dynamic program; ensuring services are provided with maximum quality and efficiency. Director of Operations also provides agency-wide leadership. SAI is an agency headquartered in San Antonio, Texas. SAI works in a fast paced environment and industry.<\/p>\n

Essential Job Functions:<\/p>\n

Business Development<\/strong><\/p>\n

? Develops and implements Marketing Plan to expand customer base.
\n? Builds and maintains customer relationships and partnerships; develops leads and pursues business opportunities
\n? Monitors developments and trends in the field, responding to emerging needs
\n? Maintains community relations (Deaf and interpreting communities.) Solicits input\/feedback and ensures customer satisfaction
\n? Provides information regarding program\/agency\/interpreting field, including presentations<\/p>\n

Program and Contract Management<\/strong><\/p>\n

? Collects and analyzes program statistics
\n? Develops and maintains policies needed for smooth operations
\n? Prepares and monitors the program budget
\n? Act as POC and maintains contract compliance with a variety of state, federal and private contracts. Provides regular reporting as required
\n? Responds to RFPs and bids as needed
\n? Other duties as assigned<\/p>\n

Supervision\/Evaluation<\/strong><\/p>\n

? Supervises\/evaluates administrative staff (finance, operations and interpreter supervisor)
\n? Maintains a sufficient pool of qualified interpreting staff and independent subcontractors to include Deaf Support Specialists.
\n? Acts as Manager On Duty (MOD) to troubleshoot staff needs after hours on a rotating basis.
\n? Monitors interpreting pool, approving leave while maintaining sufficient staff resources
\n? Works with HR regarding hiring, firing and disciplinary actions as needed.<\/p>\n

Interpreting<\/strong><\/p>\n

? Responsible for coverage of State contract interpreting during business hours
\n? Available for on-demand, back up or emergency interpretation as needed.<\/p>\n

Skills\/Experience:<\/strong><\/p>\n

? Excellent communication skills, both interpersonal (English and ASL) and written.
\n? Minimum of two years\u2019 experience with supervision
\n? Ability to provide positive leadership to a diverse workforce
\n? Ability to analyze business metrics to determine program efficiency
\n? RID\/BEI Certified Interpreter with at least 5 years post certification interpreting experience
\n? Knowledge of state and federal regulations regarding language access for deaf people
\n? Fluency with a variety of computer programs\/software used for scheduling and data\u00a0collection (or ability to learn)<\/p>\n

Education\/Licenses\/Certificates:<\/strong><\/p>\n

? Certification from the Registry of Interpreters for the Deaf (RID)
\n? Bachelor\u2019s Degree \u2013 interpreting or business related<\/p>\n

Work Environment:<\/strong><\/p>\n

? Traditional Office Environment within an agency providing a wide variety of services Salary: Competitive Salary based on qualifications, experience and proven performance record; Health & Dental Benefits, Paid Vacation and 401(K)<\/p>\n

Position open until filled<\/strong><\/p>\n

Interested applicants please email info@sa-interpreters.com<\/p>\n

For interview consideration the email must contain the following information:<\/p>\n

1. Cover Letter with Salary Proposal
\n2. Resume and Any Recommendation Letters<\/p>\n

Website: http:\/\/www.sa-interpreters.com\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Director of Operations: San Antonio Interpreters (SAI) FLSA Status: Exempt Reporting To: CEO Job Summary: SAI provides communication access services throughout South Central Texas. Director of Operations is responsible for the successful and profitable management of a dynamic program; ensuring…<\/p>\n

Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2],"tags":[24,24312,40,31,32,318,22,24313,17],"class_list":["post-32208","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-deaf","tag-director-of-operations","tag-interpreter","tag-job","tag-opportunity","tag-resume","tag-san-antonio","tag-south-central-texas","tag-texas"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-8nu","jetpack-related-posts":[{"id":38162,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2018\/09\/20\/job-posting-san-antonio-austin\/","url_meta":{"origin":32208,"position":0},"title":"Job Posting \u2013 San Antonio\/Austin","author":"Chrissy Snider","date":"September 20, 2018","format":false,"excerpt":"Interpreter Services Supervisor Job Expectation. The supervisor is responsible for the successful and profitable management of SAI; ensuring services are provided with maximum quality and efficiency. The supervisor oversees the day-to-day operations of the resources (human and material) space, equipment, scheduling, office operations. Reports to the Director of SAI. Essential\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2018\/09\/Capture-3-300x274.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":34671,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2016\/12\/01\/job-opportunity-scheduler-interpreting-services-san-antonio\/","url_meta":{"origin":32208,"position":1},"title":"Job Opportunity: Scheduler- Interpreting Services – San Antonio","author":"Grant Laird Jr","date":"December 1, 2016","format":false,"excerpt":"Scheduler- Interpreting Services (San Antonio) San Antonio Interpreters are looking to hire a full-time scheduler to work Monday - Friday. Duties: \u2022 Receive and process requests from clients via phone, fax, and online \u2022 Contact and assign interpreters to future appointments \u2022 Work closely with client staff for confirmation, changes,\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"san-antonio-interpreters-job-opening-scheduler","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2016\/12\/San-Antonio-Interpreters-Job-Opening-Scheduler.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":5265,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2009\/01\/28\/are-you-connected-san-antonio\/","url_meta":{"origin":32208,"position":2},"title":"Are You Connected? 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Smith Assistant Commissioner Division for Rehabilitation Services\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/32208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/comments?post=32208"}],"version-history":[{"count":1,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/32208\/revisions"}],"predecessor-version":[{"id":32210,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/32208\/revisions\/32210"}],"wp:attachment":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/media?parent=32208"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/categories?post=32208"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/tags?post=32208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}