{"id":38173,"date":"2018-09-20T18:44:36","date_gmt":"2018-09-20T23:44:36","guid":{"rendered":"http:\/\/deafnetwork.com\/wordpress\/?p=38173"},"modified":"2018-09-20T18:44:36","modified_gmt":"2018-09-20T23:44:36","slug":"job-opportunity-stap-customer-service-representative-austin","status":"publish","type":"post","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/2018\/09\/20\/job-opportunity-stap-customer-service-representative-austin\/","title":{"rendered":"Job Opportunity: STAP Customer Service Representative – Austin"},"content":{"rendered":"

\"\"<\/a><\/p>\n

The Specialized Telecommunications Assistance Program (STAP) Customer Services Representative is hired by and is accountable to the Director and reports to the STAP Specialist main point of contact and performs complex (journey-level) customer service and technical program assistance work.<\/p>\n

Work involves providing external customer service support, receiving and responding to public inquiries for the STAP, and processing STAP applications.<\/p>\n

Duties include: responding to external client inquiries, providing consultative services and technical assistance to staff, applicants, certifiers, and the general public, processing STAP applications, updating applicant files, and providing consultative services regarding specialized telephone related equipment.<\/p>\n

Works under general supervision with moderate latitude for the use of initiative and independent judgment. May train others. Performs other duties as assigned.<\/p>\n

The application can be found at:<\/p>\n

https:\/\/jobshrportal.hhsc.state.tx.us\/ENG\/careerportal\/Job_Profile.cfm?szOrderID=394338&szReturnToSearch=1&&szWordsToHighlight=Customer<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The Specialized Telecommunications Assistance Program (STAP) Customer Services Representative is hired by and is accountable to the Director and reports to the STAP Specialist main point of contact and performs complex (journey-level) customer service and technical program assistance work. Work…<\/p>\n

Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[1065,31,32],"class_list":["post-38173","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-hhsc","tag-job","tag-opportunity"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-9VH","jetpack-related-posts":[{"id":24653,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2013\/09\/17\/job-opportunity-at-dars-austin\/","url_meta":{"origin":38173,"position":0},"title":"Job Opportunity at DARS – Austin","author":"Grant Laird Jr","date":"September 17, 2013","format":false,"excerpt":"Job Opportunity at DARS - Austin Program Specialist V\u00a0 Location: Austin, Texas The Specialized Telecommunications Assistance Program (STAP) Program Specialist is hired by, is accountable and reports to the DARS \u2013 Deaf and Hard of Hearing Director, and performs advanced (senior-level) consultative services and technical assistance work. Work involves planning,\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5880,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2009\/03\/26\/job-opening-administrative-assistant-iii-stap-austin\/","url_meta":{"origin":38173,"position":1},"title":"Job opening “Administrative Assistant III – STAP – Austin","author":"Grant Laird Jr","date":"March 26, 2009","format":false,"excerpt":"Job opening \"Administrative Assistant III - Specialized Telecommunications Assistance Program Austin, Texas The DARS Office for Deaf and Hard of Hearing Services (DHHS) has an Administrative Assistant III position open in the Specialized Telecommunications Assistance Program (STAP). This posting will close on 4\/3\/2009. If you know anyone who may be\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30565,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2015\/04\/23\/job-opportunity-at-dars-austin-2\/","url_meta":{"origin":38173,"position":2},"title":"Job Opportunity at DARS – Austin","author":"Grant Laird Jr","date":"April 23, 2015","format":false,"excerpt":"Job Opportunity at DARS - Austin Description: Administrative Assistant III (Customer Service Representative) Job Posting ID 3303020 The Customer Service Representative is hired by and is accountable to and reports to the Director and performs routine (journey-level) consultative services and technical assistance work. Work involves coordinating external customer service support\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":44071,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2023\/05\/11\/opportunity-dhhs-stap-manager-deafblind-specialist-position\/","url_meta":{"origin":38173,"position":3},"title":"OPPORTUNITY: HHSC STAP Manager & Deafblind Specialist Position","author":"Grant Laird Jr","date":"May 11, 2023","format":false,"excerpt":"Job Posting: STAP Manager Position - Austin Only JOB ANNOUNCEMENT: The Deaf and Hard of Hearing Services office has a job opening for a Specialized Telecommunications Assistance Program (STAP) Manager. This position is located in Austin, Texas. The posting will close on 5\/25\/2023. Job Description: The Specialized Telecommunications Assistance Program\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2019\/03\/hhsc-deaf-services.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":45178,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2024\/07\/11\/job-vacancy-stap-specialist-position-in-beaumont\/","url_meta":{"origin":38173,"position":4},"title":"Job Vacancy: STAP Specialist Position in Beaumont","author":"Grant Laird Jr","date":"July 11, 2024","format":false,"excerpt":"The Specialized Telecommunications Assistance Program (STAP) in Beaumont, Texas is seeking a compassionate and detail-oriented STAP Specialist to join our team in Golden Triangle Region! As a STAP Specialist, you will: Assist individuals with disabilities in applying for equipment and services that improve their access to phone communication. Conduct outreach\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2024\/07\/STAP-Specialized-Telecommunications-Assistance-Program-Specialist-Beaumont.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2024\/07\/STAP-Specialized-Telecommunications-Assistance-Program-Specialist-Beaumont.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2024\/07\/STAP-Specialized-Telecommunications-Assistance-Program-Specialist-Beaumont.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2024\/07\/STAP-Specialized-Telecommunications-Assistance-Program-Specialist-Beaumont.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":28929,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2014\/10\/09\/job-opening-specializjob-opportunity-stap-outreach-training-wichita-falls\/","url_meta":{"origin":38173,"position":5},"title":"Job Opening: STAP Outreach & Training – Wichita Falls","author":"Grant Laird Jr","date":"October 9, 2014","format":false,"excerpt":"Job Opening: Specialized Telecommunications Assistance Program Outreach and Training (STAP) in Wichita Falls Deaf Action Center is accepting resumes for the position of Specialized Telecommunications Assistance Program Outreach and Training (STAP) Location: Wichita Falls, Texas \u2013 37.5 hours a week (Monday-Friday) The purpose of the Specialized Telecommunications Assistance Program Outreach\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/38173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/comments?post=38173"}],"version-history":[{"count":2,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/38173\/revisions"}],"predecessor-version":[{"id":38175,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/posts\/38173\/revisions\/38175"}],"wp:attachment":[{"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/media?parent=38173"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/categories?post=38173"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deafnetwork.com\/wordpress\/wp-json\/wp\/v2\/tags?post=38173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}