Service Will Be Available in More Than 90 Spectrum Stores by End of 2026<\/em><\/p>\nDALLAS – (June 18, 2026) \u2013 Spectrum is bringing its virtual American Sign Language (ASL) interpretation service to the Dallas Fort Worth area. The service connects Deaf customers and Spectrum store specialists through a live ASL interpreter, enabling real-time communication in store. Available today in select locations across the country, the service is expanding to reach more than 90 Spectrum stores by the end of the year.
\nIn the DFW, the virtual ASL interpretation service is now available at the Spectrum stores located at:<\/p>\n
8060 Park Lane Suite 120, Dallas, TX 75321
\n2640 N Belt Line Rd, Irving TX 75062
\n3450 Bainbridge Dr Suite 590, Dallas, TX 75237<\/p>\n
For many Deaf customers, a simple store visit can mean relying on handwritten notes or typing messages back and forth. At participating Spectrum stores, customers can scan a QR code using their personal device to connect instantly with a live ASL interpreter, enabling a natural, real-time conversation about Spectrum products, services, billing questions or account updates.<\/p>\n
\u201cOur goal is simple: when someone walks into a Spectrum store, they should feel supported,\u201d said Peter Brown, GVP, Agency and Accessibility, Spectrum. \u201cDelivering great service means designing experiences that work for all of our customers and reflect the care and attention they expect from us.\u201d<\/p>\n
Spectrum first launched a successful pilot of the virtual ASL interpreting service in Rochester, NY in 2024 and expanded to Austin, Los Angeles and New York City in 2025. In 2026, Spectrum is bringing virtual ASL interpretation to 34 additional towns and cities across Spectrum\u2019s service area, focused on communities with strong Deaf populations.<\/p>\n
The service is part of Spectrum\u2019s ongoing focus on accessibility. The Company was named to Forbes\u2019 inaugural Accessibility 100 list in 2025 and received the American Foundation for the Blind\u2019s Helen Keller Achievement Award in 2023. Spectrum also has a dedicated support team trained to live chat and handle calls from customers with disabilities and the Spectrum Access app, which provides audio description and closed captioning for over a thousand movie and TV titles. Learn more at https:\/\/corporate.charter.com\/accessibility.<\/p>\n
About Spectrum<\/p>\n
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to 58 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet\u00ae, Mobile, TV and Voice products.<\/p>\n
More information can be found at corporate.charter.com.
\nMedia Contact
\nCraig Civale
\nCraig.Civale@Spectrum.com
\n817-709-7067 See less<\/p>\n","protected":false},"excerpt":{"rendered":"
SPECTRUM LAUNCHES VIRTUAL AMERICAN SIGN LANGUAGE SERVICE IN SELECT DALLAS SPECTRUM STORES Photo album link: https:\/\/photos.app.goo.gl\/1bn2FHDLP6j4vbwB7 NEWS Live ASL Interpretation Enables Direct Conversations Between Deaf Customers and Spectrum Store Specialists Service Will Be Available in More Than 90 Spectrum Stores…<\/p>\n
Read more →<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2],"tags":[40,28026,28027],"class_list":["post-45960","post","type-post","status-publish","format-standard","hentry","category-deaf-news","tag-interpreter","tag-spectrum","tag-spectrum-store"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p752R-bXi","jetpack-related-posts":[{"id":22506,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2013\/04\/07\/sign-language-professor-transcends-the-spectrum-of-sound\/","url_meta":{"origin":45960,"position":0},"title":"Sign language professor transcends the spectrum of sound","author":"Grant Laird Jr","date":"April 7, 2013","format":false,"excerpt":"Sign language professor transcends the spectrum of sound By Aisha Bouderdaben April 3, 2013 UH is the only university in Texas to offer a four-year degree plan for American Sign Language Interpreting. \u201cLamar University in Beaumont offers a degree in ASL but not interpreting,\u201d said Sharon Hill, the coordinator of\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2013\/03\/DN_logo.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":39107,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2019\/05\/14\/mythbusting-sex-gender-workshop-dallas\/","url_meta":{"origin":45960,"position":1},"title":"Mythbusting: Sex & Gender Workshop – Dallas","author":"Chrissy Snider","date":"May 14, 2019","format":false,"excerpt":"What: Mythbusting: Sex & Gender In this workshop, we will explore the difference between sex, gender identity, and gender expression. Common terminology from the LGBTQIA+ community will be covered, with a greater focus on gender terms. If you ever wondered, \u201cAre all drag queens just transwomen?\u201d or \u201cWhat\u2019s the difference\u2026","rel":"","context":"In "General"","block_context":{"text":"General","link":"https:\/\/deafnetwork.com\/wordpress\/blog\/category\/deaf-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/deafnetwork.com\/wordpress\/wp-content\/uploads\/2019\/05\/Capture-2-246x300.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":39994,"url":"https:\/\/deafnetwork.com\/wordpress\/blog\/2019\/11\/14\/job-opportunity-asl-interpreter-specialist-at-amazon-dfw\/","url_meta":{"origin":45960,"position":2},"title":"Job Opportunity: ASL Interpreter Specialist at Amazon – DFW","author":"Grant Laird Jr","date":"November 14, 2019","format":false,"excerpt":"ASL Interpreter Specialist Job ID: 977431 Location: Dallas\/Fort Worth Area, Texas Amazon.com Services, Inc. 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