T-Mobile Google G1 Smartphone<\/p>\n
Patty Albee here. I’m contacting all of you because I want to share
\nmy experience with the new T-Mobile G1 smartphone. I just got mine two
\nnights ago. I love it, but unfortunately, the rate plan discriminates
\nagainst deaf and hard of hearing customers. <\/p>\n
Why do I say this? Because T-Mobile boldly advertised what appeared
\nto be a $35 rate plan for data only. If there was any mention of
\nhaving to have a voice plan along with the data plan, it was either
\nmissing entirely or in very fine print. In fact, when I called
\nT-Mobile to verify that they had my pre-order, I was told that the
\nrate plan would be $35 and only $35 with no voice plan. When I called
\ntoday to change the rate plan from my current MDA to the G1, the
\ncustomer rep I talked to today told me I had to have a voice plan
\nalong with the data plan. Turns out the cheapest voice plan costs $29!
\nSo I’d have to pay $54 per month for a voice plan I don’t need, and a
\ndata plan I do need with unlimited text messaging. Something is wrong
\nwith this picture. <\/p>\n
The customer rep told me there are other T-Mobile devices that will
\nwork with a data-only plan, and that the G1 was designed to require a
\nvoice plan along with a data plan. How unfair is that? Why should deaf
\ncustomers to have to use an older model T-Mobile device that doesn’t
\nhave Android and 3G networking capabilities, when other carriers like
\nAT&T’s iPhone and Sprint Blackberries can offer data-only plans with
\n3G networking? <\/p>\n
I wonder if you would like to let you know about this, so that they
\nwon’t be disappointed like I was. Do I have any options at this point?
\nIf the G1 only works with a voice plan, I think T-Mobile should offer
\nme one at a discounted rate since I won’t be using it AT ALL. <\/p>\n
Thank you, <\/p>\n
Patty Albee<\/p>\n
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T-Mobile Google G1 Smartphone Patty Albee here. I’m contacting all of you because I want to share my experience with the new T-Mobile G1 smartphone. I just got mine two nights ago. I love it, but unfortunately, the rate plan…<\/p>\n