Job opening “Administrative Assistant III – Specialized
\nTelecommunications Assistance Program<\/p>\n
Austin, Texas<\/p>\n
The DARS Office for Deaf and Hard of Hearing Services (DHHS) has an
\nAdministrative Assistant III position open in the Specialized
\nTelecommunications Assistance Program (STAP). This posting will close
\non 4\/3\/2009.<\/p>\n
If you know anyone who may be interested, the job announcement can be
\nfound by going to this link:<\/p>\n
https:\/\/rm.accesshr.hhsc.state.tx.us\/ENG\/careerportal\/Job_Profile.cfm?szOrderID=118229&szReturnToSearch=1&&szWordsToHighlight=<\/p>\n
Applications for this job position should be submitted by using the
\nwebsite above. Click on \u201cApply to this job.\u201d Questions regarding
\nSTAP services can be sent to stap@dars.state.tx.us<\/p>\n
Job Description: <\/p>\n
The Specialized Telecommunications Assistance Program (STAP)
\nAdministrative Assistant is hired by and is accountable to the
\nDirector and reports to the STAP Specialist main point of contact and
\nperforms complex (journey-level) administrative support and technical
\nprogram assistance work. Work involves processing STAP applications,
\nissuing follow-up letters and vouchers, disseminating information,
\nmaintaining confidential filing systems, data entry and performing
\ninternal administrative support work. Work involves providing
\ntechnical support in the overall operations of the program. Duties
\ninclude: processing STAP applications; updating consumer files with
\ncurrent information; issuing of vouchers for the exchange of
\nequipment; providing consultative services and technical assistance to
\ngeneral public, staff, governmental agencies, or community
\norganizations, and training others. Works under general supervision
\nwith moderate latitude for the use of initiative and independent
\njudgment. May train others. Performs other duties as assigned.<\/p>\n
Essential Job Functions: <\/p>\n
Reviews and verifies consumer telecommunications equipment
\napplications, performs complex typing, word processing and data entry;
\nto process those applications; may involve follow up inquiries to
\nconsumers. (60%) Performs technical assistance work for the program
\nresponding to consumer and general public inquiries about status of
\napplications and technical inquiries regarding program regulations,
\npolicies and procedures. (15%) Prepares and disseminates information
\non the program and its procedures. (5%) Conducts presentations
\nrelative to the program for consumer and general public. (5%) Primary
\ntelephone work answering office telephone, routing calls to all staff
\nwithin the office.. (10%) Performs related work as assigned. (5%)<\/p>\n
Knowledge Skills Abilities: <\/p>\n
High school diploma or GED, graduation from an accredited four-year
\ncollege or university with major course work in a field related to
\nprogram area preferred. Minimum two (2) to three (3) years
\nprogressively responsible experience in general office practices and
\nadministrative support. Experience in providing telecommunications
\nservices to individuals who are deaf or hard of hearing or to
\nindividuals with other disabilities which interfere with telephone
\naccess preferred. Experience in working with a variety of specialized
\nequipment that is used for accessing the telephone networks preferred.
\nEducation and experience may be substituted, one for another, on a
\nyear for year basis General to Considerable Knowledge: of report and
\nrecord maintenance principles and practices; of modern office
\npractices and procedures. Knowledge of office management principles
\nand practices and administrative procedures. Knowledge of assistive
\ntelecommunications technology for individuals who are deaf, hard of
\nhearing, speech impaired or with other disabilities preferred. Skill
\nin: using a computer keyboard for word processing and data entry
\nrequired; in writing professional reports and in making presentations.
\nAbility to: provide services to individuals who are deaf, hard of
\nhearing, speech impaired or with other disabilities preferred; and to
\ncommunicate effectively in writing. Ability to respond to telephone
\ncalls and provide information as needed. Ability to communicate using
\nAmerican Sign Language is preferred<\/p>\n
Legistration or Licensure Requirements: N\/A<\/p>\n
Initial Selection Criteria: <\/p>\n
1. Education- High school diploma =1, Post secondary course work +1,
\nBachelor’s Degree +2, Master’s +3 2. Experience (minimum) 3 yrs.
\nProgressively responsible experience in general office
\npractices\/administrative procedures =1, add 1 point for each
\nadditional year max=3 3. Courses in business practices = 1 point 4.
\nPrior experience with assistive technology for individuals who are
\ndeaf, hard of hearing, speech impaired or with other disabilities yes
\n=3, no=0 5. Prepare accurate reports using statistical or other
\ntechnical information sources, yes = 1 no = 0 6. Knowledge of record
\nmaintenance principles and practices yes = 1 , no = 0 7. Experience in
\nproviding services to individuals who are deaf or hard of hearing or
\nto individuals with other disabilities, yes = 3 no = 0 8. data entry
\nexperience, yes=2, no=0<\/p>\n","protected":false},"excerpt":{"rendered":"
Job opening “Administrative Assistant III – Specialized Telecommunications Assistance Program Austin, Texas The DARS Office for Deaf and Hard of Hearing Services (DHHS) has an Administrative Assistant III position open in the Specialized Telecommunications Assistance Program (STAP). This posting will…<\/p>\n