Contact:<\/p>\n
Glenn Lockhart
\nViable Inc.
\nTel: 240.292.0222 x227
\nFax: 301.230.2442
\ncontact@viable.net
\nwww.viable.net<\/p>\n
Viable Expands with Branch in Austin, Texas<\/p>\n
ROCKVILLE, MD \u2013 May 14, 2009 \u2013 Viable, Inc., a deaf-owned and
\ndeaf-operated provider of video interpreting services for deaf and
\nhard of hearing people, will open a business office in Austin, a few
\nmiles from the Texas School for the Deaf.<\/p>\n
Viable currently operates a call center in Austin in addition to
\nmultiple call centers throughout the country. The Austin branch will
\nbe its first business office outside of its two-building headquarters
\nin Rockville, Md., and will be located at the Plaza 7000 building on
\n7000 North Mopac Expressway, which has views of hills and downtown
\nAustin from a few miles away. The office will accommodate up to 20
\nemployees who will focus on technical support and regional marketing
\nand sales.<\/p>\n
“Given the current environment of economic slowdown, this is a prime
\nopportunity for companies that are achieving healthy levels of revenue
\nto pursue an expansion strategy,” said Viable president and co-founder
\nJohn T.C. Yeh. “Austin was an attractive choice for several reasons —
\nViable has an existing investment in our Austin call center, business
\noperations costs in the area are favorable, the region is a hotbed of
\nhigh-tech talent, and Austin is home to a vibrant deaf and hard of
\nhearing community with the Texas School for the Deaf as its anchor.”<\/p>\n
Viable provides video relay services (VRS), which enable deaf and
\nhard of hearing people to make phone calls in American Sign Language
\nby using video technology to connect to a Video Interpreter (VI), who
\nwill facilitate their conversation. ViableVRS is open 24 hours a day
\nand seven days a week, including the holidays, and is also available
\nin Spanish. Viable plans to launch video remote interpreting services
\n(VRI) and professional on-site interpreting services in the second
\nhalf of 2009.<\/p>\n
Viable employs more than 240 people, with the majority of them deaf
\nand hard of hearing. Viable was recognized in 2008 by The Gazette of
\nPolitics and Business, a Washington Post Company publication, as the
\nNo. 2 company out of 53 companies in the State of Maryland based on a
\ncriteria factoring in growth and employee satisfaction. Said Yeh, “We
\nare proud of our accomplishments in Maryland — creating jobs for deaf
\nand hard of hearing persons and sponsoring local community events
\nwhile providing the nation with a stellar 24\/7 service, and we aim to
\nachieve the same in Texas.”<\/p>\n
The Austin branch is expected to open in June 2009 and will be
\nmanaged by Dr. Parker Kennedy, who is deaf and an alumnus of Texas
\nSchool for the Deaf. Persons interested in Austin-based opportunities
\nwith Viable are welcome to email their resumes to jobs@viable.net or
\nvisit the Jobs section at the company website.<\/p>\n
# # #<\/p>\n
About Viable, Inc.<\/p>\n
Viable develops videophones and provides next-generation video relay
\nservices for deaf and hard of hearing persons, opening them to a world
\nof communication possibilities. Founded in 2006, Viable is a private,
\ndeaf-owned company, and many employees are deaf and hard of hearing
\nand are personally vested in the innovation and development of the
\ncompany’s products and services. Visit www.viable.net for further
\ninformation.<\/p>\n
About Telecommunications Relay Services<\/p>\n
Mandated by Title IV of the Americans with Disabilities Act of 1990,
\ntelecommunications relay services (TRS) enables individuals with
\nhearing or speech disabilities to achieve functional equivalence by
\naccessing telephone systems to place or receive calls through an
\nintermediary known as a relay operator or relay interpreter. Emergent
\nIP technology has given rise to video-based solutions, which are known
\nas video relay services (VRS). VRS options include using a webcam or a
\nvideophone to connect to a video relay interpreter, and allow deaf and
\nhard of hearing callers for whom sign language is native to fully
\nachieve the ideal of functional equivalence.<\/p>\n","protected":false},"excerpt":{"rendered":"
Contact: Glenn Lockhart Viable Inc. Tel: 240.292.0222 x227 Fax: 301.230.2442 contact@viable.net www.viable.net Viable Expands with Branch in Austin, Texas ROCKVILLE, MD \u2013 May 14, 2009 \u2013 Viable, Inc., a deaf-owned and deaf-operated provider of video interpreting services for deaf and…<\/p>\n