Move Makes Snap!VRS a Leader in Deaf Community Outreach While Maintaining Industry-Standard Ethical Business Practices
August 19, 2009
For Immediate Release
Media Contact: Matt Bartoloni/Noah Lichtman, 973-799-0200
Pearl River, N.Y. – Snap!VRS announced today its plans to acquire Viable Communications, Inc. The companies reached agreement on Friday and will immediately begin the difficult work of stabilizing Viable’s business operations and restoring the confidence of its significant constituent base.
Current Snap!VRS and Viable customers can continue to expect quality service as the transaction is finalized.
“Viable has been a formidable competitor and a major contributor to the VRS industry. We’ve always been very impressed with the company’s commitment to and connection with the deaf community. Pairing our respective synergies will create a company capable of servicing the deaf community unlike any other,” said Snap!VRS President & CEO, Tom Kielty.
“Snap!VRS is an industry leader in setting the highest ethical standard, and we are happy to be supported by such a well-respected team,” said John Yeh, President of Viable. “By joining the Snap!VRS team, we will be able to continue serving our loyal customers while continuing our commitment to our employees, the industry, and most importantly the deaf community.”
More details of the transaction and the opportunities that it creates for customers will be made available in the next few months.
Snap!VRS is a video relay service that delivers a high quality and convenient relay experience between people who use American Sign Language (ASL) and spoken English. Whether at home or in the office, relay users enjoy fast connections to experienced and professional ASL interpreters that are available anytime from a variety of video phones. Snap!VRS is committed to delivering video relay service with integrity and excellent customer service. To learn more about Snap!VRS, please visit www.snapvrs.com
About Telecommunications Relay Services
Mandated by Title IV of the Americans with Disabilities Act of 1990, telecommunications relay services (TRS) enables individuals with hearing or speech disabilities to achieve functional equivalence by accessing telephone systems to place or receive calls through an intermediary known as a relay operator or relay interpreter. Emergent IP technology has given rise to video-based solutions, which are known as video relay services (VRS). VRS options include using a webcam or a videophone to connect to a video relay interpreter, and allow deaf and hard of hearing callers for whom sign language is native to fully achieve the ideal of functional equivalence.
Video available at http://www.snapvrs.com/about_us/press/article/?id=28