Social Services Assistant
Position Title Code
5874-5-11811-58-0106
Essential Job Functions
Provides paraprofessional social services support services assisting
clients and other social services staff. Screens clients to assess
their social services needs. Organizes case files and other materials
and resources for social services staff. Interviews clients, collects
data and determines clients potential eligibility for assistance based
on a variety of services, regulations and procedures. Provides clients
and potential clients with program information. Assigns clients to
appropriate caseworker or other social services staff and refers
clients to appropriate internal and external social services programs.
Answers telephone inquiries concerning program functions and
documentation requirements. Performs administrative duties such as
preparing correspondence, processing incoming mail for case files,
filing and ordering and stocking supplies and/or food pantry items for
clients. Enters data into the computer system to record information.
Assists in compiling, monitoring, documenting and maintaining
statistical and other information and records.
Qualification Requirements
Education and experience equivalent to an Associate’s degree in one
of the social or behavioral sciences AND one (1) year experience in
social services with a high level of client contact.
License:
*Possession of a valid Texas Driver’s License may be required.
Required: Fluency in American Sign Language
Preferred: Six (6) months lead or supervisory experience
Hours: 8:00 AM to 5:00 PM
Work site: 2201 Post Road
BACKGROUND CHECK REQUIRED
Submitted by
Doug Rollins
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