El Paso Family Upset Mother Not Provided With Interpreter
Peter Daut-KFOX News Reporter/Weekend Anchor
October 30, 2008
EL PASO, Texas — Denise Amaro said her mother, Margarita, has no
idea what’s happening in her hospital room. The reason? Because
Margarita is deaf and mute, and for the past three days has not
provided with a sign-language interpreter.
“I cannot be here with her 24-7, so it does bother me that they were
not able to provide an interpreter for her,” Amaro said.
Amaro also said Del Sol did originally hire an interpretor, but
turned him away because they could not reach an agreement.
KFOX was supposed to speak with the interpreter who said he arrived
at the hospital on Monday, but was turned away. But now that the
hospital has decided to use his services, he declined to be
interviewed, and the hospital said it has nothing to do with the fact
KFOX contacted them for this story.
“We had his company already and his name, so they’ve been in touch
with him before,” Del Sol spokeswoman Carla Sierra said.
Even though Margarita now has an interpreter, the hospital said she’s
been able to communicate with them through notes.
“The patient let us know that it was okay to communicate with her via
notes. She gave us the thumbs up, an actual thumbs up, so we’ve been
doing successfully,” Sierra said.
Margarita’s family said they plan on taking legal action against Del
Sol Medical Center, since they believe this is a violation of the
Americans With Disabilities Act.
Source: http://www.kfoxtv.com/news/17842967/detail.html
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