FOR IMMEDIATE RELEASE
Contact:
Glenn Lockhart
Viable, Inc.
240.292.0222 x227
http://www.viable.net
Deborah Gunter
Sign Shares
866-787-4154
http://www.signshares.com
Viable and Sign Shares Team Up to Provide Video Relay Services
Houston, TX — June 26, 2008 — Viable, Inc., a provider of video
relay services (VRS) for the deaf and hard of hearing people, and Sign
Shares, a provider of comprehensive sign language interpreting
services, have partnered in opening a video relay call center in
Houston. In a VRS call, deaf and hard of hearing people for whom
American Sign Language is their native language use video technology
to connect to a Video Interpreter (VI), who will dial out to another
party then interpret their phone conversation.
Sign Shares was established in 1986, placing it among the earliest
professional interpreter agencies in the nation. In its 20-plus years
of business, it has provided sign language interpreting services to
clients in corporate, legal, medical, and educational settings. Sign
Shares also has an extensive list of clients in the government market
and provides video-based interpreting services.
“We are honored to partner with a pioneering leader in the field of
ASL interpreting and, given its long history of exemplary service and
commitment to the deaf and hard of hearing community, to be a part of
its future,” said John T.C. Yeh, president and founder of Viable.
“Callers who choose ViableVRS can continue to expect the highest
quality interpreting when they make their VRS calls.”
People who want to call ViableVRS have a variety of connection
options:
Via dialing ViableVRS.tv on any videophone
Via one-click connection on the VPAD
Via one-click connection with Viable Vision for the PC
Via dialing ViableVRS.tv using XMeeting for the Mac
“It is an exciting time for Sign Shares as Viable is a unique
company and one which we feel is making a difference in society. The
company is full of bright young techies who are deaf and whose talents
are making a better place for persons who are deaf and hard of
hearing,” said Deborah Gunter, CEO of Sign Shares and herself a
nationally certified interpreter.
This is the third call center partnership Viable has announced in the
second quarter of 2008 and brings the company’s nationwide presence
to the following locations: Corona, CA; Ellicott City, Frederick and
Rockville, MD; New York, NY; and Houston and Round Rock, TX.
Openings for qualified interpreters are available at the Houston call
center and all other call centers. Interested candidates should
contact Viable to inquire about employment opportunities.
# # #
About Viable, Inc.
Viable provides next-generation video relay services for deaf and
hard of hearing persons that can be accessed wherever there is
Internet or wireless connectivity, opening them to a world of
communication possibilities. Founded in 2006, Viable is a private,
deaf-owned company, and the majority of its employees are deaf and
hard of hearing and are personally vested in the innovation and
development of the company’s products and services. Further
information is available at http://www.viable.net
.
About Sign Shares
Founded in 1986, Sign Shares has its corporate headquarter in Houston
and a branch office in Seattle. Its services include sign language and
oral interpreting and transliteration, deaf intermediary, video remote
interpreting, and training and consulting, all of which is provided to
clients in the government, corporate, legal, education and health care
markets. To learn more about Sign Shares, please visit
http://www.signshares.com
.
About Telecommunications Relay Services
Mandated by Title IV of the Americans with Disabilities Act of 1990,
telecommunications relay services (TRS) enables individuals with
hearing or speech disabilities to achieve functional equivalence by
accessing telephone systems to place or receive calls through an
intermediary known as a relay operator or relay interpreter. Emergent
IP technology has given rise to video-based solutions, which are known
as video relay services (VRS). VRS options include using a webcam or a
videophone to connect to a video relay interpreter, and allow deaf and
hard of hearing callers for whom sign language is native to fully
achieve the ideal of functional equivalence.
—
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