Social Services Assist. Job
Position Title Code – 6724-5-11811-58-0106
Deadline – Until Filled
Department – Health & Human Services
Salary – $12.39 – $15.17 Hourly. Commensurate with experience.
Duties and Responsibilities
Serves the deaf and hard of hearing clients and potential clients by
providing program information, procedures and documentation requirements.
Assigns clients to appropriate caseworker or other social services staff and
refers clients to appropriate internal and external social services
programs.
Answers telephone inquiries concerning program functions and documentation
requirements. Refers clients to other agencies and community resources, as
required. Provides basic problem solving assistance to clients. May
contact other social service providers to coordinate service
delivery,schedule appointments, provide written referrals and schedule home
visits. Performs administrative duties, such as providing information to
clients over the phone, preparing correspondence, processing incoming mail
for case files, filing and ordering and stocking supplies.
Enters data into the computer system to record information. Assists in
compiling, monitoring, documenting and maintaining statistical and other
information and records. Participates in planning and implementing special
projects.
Minimum Requirements
Associate’s degree in one of the Social or Behavioral Sciences AND one (1)
year experience in social services with a high level of client contact;
OR,
Any combination of education and experience that has been achieved and is
equivalent to the stated education and experience and required knowledge,
skills, and abilities sufficient to successfully perform the duties and
responsibilitiesof this job.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver’s License.
Preferred: *Fluency in American Sign Language
Hours: 8:00 AM to 5:00 PM
Work site: 2201 Post Road, Austin, Texas
CRIMINAL BACKGROUND CHECK REQUIRED
Submitted by
Doug Rollins
Email: [email protected]
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