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FCC Launches Support Line for Consumers Who Are D/HH Using ASL over VP

fccFCC Launches Support Line for Consumers Who Are Deaf & Hard of Hearing Using ASL over Videophone

Direct video access to the FCC has finally become a reality for deaf and hard of hearing consumers who communicate mainly in American Sign Language (ASL). The FCC has launched a new video consumer support service, the ASL Consumer Support Line, so people who are deaf and hard of hearing can participate in a direct video call with a consumer specialist at the FCC. Until now, the only way they had to communicate with FCC was through relay services or by filing a complaint form online.

SOURCE:

http://www.fcc.gov/document/fcc-adds-american-sign-language-consumer-support-line-videophone

ASL Consumer Support Line

http://www.fcc.gov/blog/fcc-launches-direct-video-communication-access-help-consumers-who-are-deaf-and-hard-hearing

Filing a Complaint

http://www.fcc.gov/accessibility-complaints-categories

ASL Consumer Support Line in ASL video and subtitle

http://www.fcc.gov/encyclopedia/disability-rights-office

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